Amazon Data Services, Inc.
Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
DataCenterFacilitiesManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Data Center Facilities Manager at Amazon Data Services, Inc.. Skills: Data center operations, Facilities management, Critical infrastructure management. Oversee critical physical infrastructure. Maintain high availability”
What You'll Achieve.
Maintain service level agreements; Keep operating costs minimum; Maintain better than 99.999% uptime
Industry & Context.
Troubleshooting; Problem solving; Root cause analysis
Participate in group lifts, Maintain balance on ladder, Perform construction tasks on ladder, Work in environment requiring ear protection, Respond to out-of-hours calls
What They're Looking For.
Must Have
High school or equivalent diploma, 4+ years management experience, 5+ years data center experience, 5+ years mission critical environment experience, Knowledge in UPS, Knowledge in Generators, Knowledge in HVAC, Knowledge in Evaporators, Knowledge in critical infrastructure, 7+ years technical training/experience
Nice to Have
5+ years management experience, 5+ years direct reports experience, Advanced electrical certifications, Advanced mechanical certifications, Bachelor's degree in engineering, 7+ years data center experience, 7+ years mission critical environment experience, Emphasis on building operation, Emphasis on equipment operation, Understanding of electrical systems, Understanding of mechanical systems, Verbal communication skills, Written communication skills, Technical writing skills, Business justification writing skills
What You'll Do.
Oversee critical physical infrastructure
Maintain high availability
Ensure high quality work
Manage 24x7 shift technicians
Manage sub-contractors
Ensure work compliance
Drive security culture
Ensure safety compliance
Ensure security compliance
Manage team career development
Manage team performance
Promote healthy team culture
Promote peak team morale
Manage operations budget
Engage in improvement projects
Reach out to support teams
Drive projects to completion
Act as escalation point
Oversee routine services
Oversee emergency services
Respond to emergency calls
Support multiple locations
Assist in facility build out
Assist in efficiency projects
Perform day to day tasks
How You'll Work.
Team & Collaboration
Cross-functional teams; Support teams
Communication Scope
Verbal communication; Written communication; Technical writing; Business justification
Process & Methodology
Improvement projects
Full Job Description
Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data Center Facility Manger role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our custo
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