Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

DataCenterFacilitiesManager

$129–193k Boardman, Oregon, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Data Center Facilities Manager at Amazon Data Services, Inc.. Skills: Data center operations, Facilities management, Critical infrastructure, Electrical systems, Mechanical systems. Oversee critical physical infrastructure. Ensure high quality work”

What You'll Achieve.

Meet service levels; Exceed service levels; Maintain better than 99.999% uptime

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Troubleshooting; Root cause analysis

Eligibility Requirements

After-hour on-call, U. S. Citizens only for GovCloud

What They're Looking For.

Must Have

High school or equivalent diploma, 4+ years management experience, 5+ years data center experience, 5+ years critical infrastructure experience, 7+ years technical training/experience

Nice to Have

5+ years management experience, Advanced electrical certifications, Advanced mechanical certifications, Bachelor's in engineering discipline, 7+ years data center experience, 7+ years critical environment experience, Experience with building operation, Experience with equipment operation, Understanding of electrical systems, Understanding of mechanical systems, Verbal communication skills, Written communication skills, Technical writing skills, Business justification skills

What You'll Do.

Oversee critical physical infrastructure

Ensure high quality work

Ensure work without impact

Manage engineering technicians

Engage in improvement projects

Drive projects from conception

Coordinate with third-party vendors

Ensure adherence to SLAs

Manage operations budget

Serve as on-call manager

Respond to data center issues

Manage issue investigation

Manage issue mitigation

Manage issue recovery

Ensure overall availability

Oversee operations management

Oversee technician management

Perform routine services

Perform emergency services

Maintain high reliability

Keep operating costs minimum

How You'll Work.

Team & Collaboration

Cross-functional teams; Support teams; Diverse team

Communication Scope

Verbal communication; Written communication; Technical writing; Business justification

Process & Methodology

Project management

Full Job Description

Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data Center Facility Manger role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our custo

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