Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

DataCenterEngineeringOperationsTechnician,DCCCommunities

$68–153k Sterling, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Engineering Operations Technician, DCC Communities at Amazon Data Services, Inc.. Skills: Data center operations, Mission critical facilities. Monitor electrical, mechanical, fire/life safety equipment. Record equipment information”

What You'll Achieve.

Ensure 24/7 reliability; Ensure 24/7 availability; Meet or exceed service levels; Maintain high reliability; Maintain high performance; Keep operating costs minimum

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Troubleshooting; Root cause analysis

Eligibility Requirements

12-hour shifts, Rotating shifts, On-call rotations, Support multiple locations, Lift up to 39 pounds, Group lifts 40+ pounds, Work on ladder, Climb stairs, Work above shoulders, Work in noisy environment

What They're Looking For.

Must Have

1+ years electrical or mechanical experience, 1+ years data center experience, 1+ years mission critical facilities experience, 2+ years Microsoft Office experience, High school diploma or equivalent

Nice to Have

4+ years Data Center Engineering experience, Associate's or Bachelor's Degree

What You'll Do.

fire/life safety equipment

Record equipment information

Monitor Building Management Systems

Monitor Electrical Power Management Systems

Troubleshoot facility and rack-level events

Perform rack installs

Perform rack decommissioning

Perform PM of electrical equipment

Perform PM of mechanical equipment

Troubleshoot electrical equipment

Troubleshoot mechanical equipment

Perform root cause analysis

Repair electrical equipment

Repair mechanical equipment

Write technical documentation

Support change management program

Monitor daily work requests

Manage work requests to resolution

Support sub-contractors

Maintain data center operations

Operate data center equipment

Troubleshoot data center equipment

How You'll Work.

Team & Collaboration

Cross-functional teams; Site facility manager

Communication Scope

Technical writing

Process & Methodology

Project execution

Full Job Description

Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum. Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and sec

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