Amazon Data Services, Inc.
Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
DataCenterEngineeringOperationsTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Engineering Operations Technician at Amazon Data Services, Inc.. Assist troubleshooting facility events. Assist troubleshooting rack-level events”
What You'll Achieve.
Maintain 99.999% uptime
Industry & Context.
Root cause analysis; Troubleshooting
On-call rotations, Walk job sites, Perform construction tasks on ladder, Lift up to 39 pounds, Participate in group lifts, Climb stairs, Work above shoulders
What They're Looking For.
Must Have
1+ years electrical or mechanical experience, 1+ years data center experience, 1+ years mission critical facilities experience, High school diploma, 1+ years Microsoft Office experience
Nice to Have
2+ years data center engineering experience
What You'll Do.
Assist troubleshooting facility events
Assist troubleshooting rack-level events
Perform rack installs
Perform rack decommissioning
Perform operational readings
Perform facility management
Provide key performance indicators
Manage contractors on-site
Manage sub-contractors on-site
Manage vendors on-site
Monitor maintenance performance
Monitor operations performance
Ensure safety procedures adherence
Assist with ticketing systems
Assist with root cause analysis
Assist with change management creation
Assist with writing procedures
Assist with building management systems
Maintain critical infrastructure equipment
How You'll Work.
Team & Collaboration
Collaborate with people across AWS
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Involved with projects of moderate complexity. - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). - Perform rack installs, rack decommissioning, operational readings and facility management. - Provide key performance indicators to senior engineers. - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. - Monitor performance of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. - Ensure all safety procedures are adhered to while performing work. - Assist with basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems. - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a pred
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