Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

DataCenterEngineeringOperationsTechnician

$60–133k Umatilla, Oregon, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Engineering Operations Technician at Amazon Data Services, Inc.. Assist troubleshooting facility events. Assist troubleshooting rack-level events”

What You'll Achieve.

Maintain 99.999% uptime

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Root cause analysis; Troubleshooting

Eligibility Requirements

On-call rotations, Walk job sites, Perform construction tasks on ladder, Lift up to 39 pounds, Participate in group lifts, Climb stairs, Work above shoulders

What They're Looking For.

Must Have

1+ years electrical or mechanical experience, 1+ years data center experience, 1+ years mission critical facilities experience, High school diploma, 1+ years Microsoft Office experience

Nice to Have

2+ years data center engineering experience

What You'll Do.

Assist troubleshooting facility events

Assist troubleshooting rack-level events

Perform rack installs

Perform rack decommissioning

Perform operational readings

Perform facility management

Provide key performance indicators

Manage contractors on-site

Manage sub-contractors on-site

Manage vendors on-site

Monitor maintenance performance

Monitor operations performance

Ensure safety procedures adherence

Assist with ticketing systems

Assist with root cause analysis

Assist with change management creation

Assist with writing procedures

Assist with building management systems

Maintain critical infrastructure equipment

How You'll Work.

Team & Collaboration

Collaborate with people across AWS

Full Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Involved with projects of moderate complexity. - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). - Perform rack installs, rack decommissioning, operational readings and facility management. - Provide key performance indicators to senior engineers. - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. - Monitor performance of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. - Ensure all safety procedures are adhered to while performing work. - Assist with basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems. - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a pred

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