Amazon Data Services, Inc.

Technology

DataCenterEngineeringOperationsTechnician

$60–133k Umatilla, Oregon, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Engineering Operations Technician at Amazon Data Services, Inc.. Skills: Data center operations, Incident management, Infrastructure management. Perform routine inspections and maintenance of data center. Respond to and resolve incidents and alerts”

Industry & Context.

Technology
Problems you'll solve

Incident resolution; Troubleshooting

What They're Looking For.

Must Have

5+ years of experience in data center operations, Experience with data center infrastructure management (DCIM) tools, Experience with monitoring and alerting systems, Experience with incident management processes, Experience with power and cooling systems, Experience with network infrastructure, Experience with server hardware

Nice to Have

Associate's degree in a technical field, Certifications in data center operations (e.g., CDCP, CDCS)

What You'll Do.

Perform routine inspections and maintenance of data center

Respond to and resolve incidents and alerts

Manage and maintain data center infrastructure

Coordinate with vendors and service providers

Support cross-functional teams

Document operational procedures and changes

Monitor key operational metrics

Assist with capacity planning and resource allocation

How You'll Work.

Team & Collaboration

Cross-functional teams; Vendors; Service providers

Full Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Involved with projects of moderate complexity. - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). - Perform rack installs, rack decommissioning, operational readings and facility management. - Provide key performance indicators to senior engineers. - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. - Monitor performance of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. - Ensure all safety procedures are adhered to while performing work. - Assist with basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems. - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a pred

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