Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

DataCenterEngineeringOperationsTechnician

$0–0k Sterling, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Engineering Operations Technician at Amazon Data Services, Inc.. Skills: Data center operations, Electrical maintenance, Mechanical maintenance. Monitor and record equipment information. Monitor Building Management Systems”

What You'll Achieve.

Ensure 24/7 reliability; Ensure 24/7 availability; Meet demands of changing market

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Troubleshooting; Root cause analysis

Eligibility Requirements

Work shifts longer than eight hours, On-call rotations, Lift and/or move up to 39 pounds, Participate in group lifts for 40+ pounds, Maintain balance on ladder, Perform construction tasks on ladder, Walk on uneven terrain, Work at heights, Work from ladders, Stoop, Kneel, Crouch, Crawl, Climb stairs, Twist, Bend, Work above shoulders, Grasp, Carry, Push, Pull objects, Work in environment requiring ear protection, Work schedule changes, Shifts up to 12-hours, Rotate on predefined schedule, Support more than one location/site, Weekend Rotation schedule, Weekday Rotation schedule, Overtime, Night Shift Differential, Maximum 60 hours per week

What They're Looking For.

Must Have

Work shifts longer than eight hours, 2+ years electrical systems experience, 2+ years mechanical systems experience, 2+ years HVAC experience, 2+ years fire suppression systems experience, Bend or twist body into unusual positions, Use hands to manipulate small wires, Walk on job sites in uneven terrain, Work at heights and from ladders

Nice to Have

Knowledge of network design, Knowledge of network layout, Low voltage cabling knowledge, Fiber cabling knowledge, Data center engineering experience

What You'll Do.

Monitor and record equipment information

Monitor Building Management Systems

Monitor Electrical Power Management System

Assist in troubleshooting facility events

Assist in troubleshooting rack-level events

Perform rack installs

Perform rack decommissioning

Perform PM on electrical equipment

Perform PM on mechanical equipment

Troubleshoot electrical equipment

Troubleshoot mechanical equipment

Perform root cause analysis

Repair electrical equipment

Repair mechanical equipment

Technical writing for change management

Monitor daily work requests

Manage work requests to resolution

Execute projects from conception to completion

Support on-site contractors

Support sub-contractors

Maintain 24/7 reliability

Ensure 24/7 availability

Maintain critical infrastructure systems

Operate critical infrastructure systems

Implement new technology

Implement work practices

Maintain data center facility equipment

Operate data center facility equipment

Troubleshoot data center facility equipment

Maintain stand-by diesel generators

Maintain fuel systems

Maintain 3 phase electrical systems

Maintain wet cell batteries

Maintain centrifugal chillers

Maintain cooling towers

Maintain water systems

Maintain air handlers

Maintain fire/life safety equipment

Maintain building automation systems

Maintain general facilities equipment

How You'll Work.

Team & Collaboration

Work with teams; Work with brightest minds; Support of contractors; Support sub-contractors; Support vendors; Work with product team

Communication Scope

Technical writing

Process & Methodology

Change management

Full Job Description

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history! Key job responsibilities - Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability - Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA) - Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion - On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations. - Role may su

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