Amazon Data Services, Inc.
Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
DataCenterEngineeringOperationsTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Engineering Operations Technician at Amazon Data Services, Inc.. Skills: Data center operations, Electrical systems, Mechanical systems. Monitor and record equipment information. Monitor Building Management Systems”
What You'll Achieve.
Ensure 24/7 reliability; Ensure 24/7 availability
Industry & Context.
Troubleshooting; Root cause analysis
Lift up to 39 pounds, Group lifts for 40+ pounds, Work on a ladder, Work in an environment requiring ear protection, 12-hour shifts, Shift rotation, On-call rotations, Support multiple sites
What They're Looking For.
Must Have
High school or equivalent diploma, 1+ years of electrical or mechanical experience, 1+ years’ experience with Microsoft Office products
Nice to Have
2+ years of data center engineering experience
What You'll Do.
Monitor and record equipment information
Monitor Building Management Systems
Monitor Electrical Power Management System
Assist in troubleshooting facility events
Assist in troubleshooting rack-level events
Perform rack installs
Perform rack decommissioning
Perform troubleshooting
Perform root cause analysis
Perform repair of electrical equipment
Perform repair of mechanical equipment
Support change management program
Monitor daily work requests
Manage work requests to resolution
On-site support of contractors
On-site support of sub-contractors
On-site support of vendors
Maintain and operate critical infrastructure
Troubleshoot mission-critical equipment
Maintain diesel generators
Operate diesel generators
Troubleshoot diesel generators
Maintain fuel systems
Troubleshoot fuel systems
Maintain 3 phase electrical systems
Operate 3 phase electrical systems
Troubleshoot 3 phase electrical systems
Troubleshoot switchgear
Troubleshoot UPS units
Maintain wet cell batteries
Operate wet cell batteries
Troubleshoot wet cell batteries
Troubleshoot CRAHU units
Maintain centrifugal chillers
Operate centrifugal chillers
Troubleshoot centrifugal chillers
Maintain cooling towers
Operate cooling towers
Troubleshoot cooling towers
Maintain water systems
Operate water systems
Troubleshoot water systems
Maintain air handlers
Troubleshoot air handlers
Maintain fire/life safety equipment
Operate fire/life safety equipment
Troubleshoot fire/life safety equipment
Maintain building automation systems
Operate building automation systems
Troubleshoot building automation systems
Maintain general facilities equipment
Operate general facilities equipment
Troubleshoot general facilities equipment
How You'll Work.
Team & Collaboration
Work with teams; Work with brightest minds
Communication Scope
Technical writing
Process & Methodology
Project execution
Full Job Description
How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history! Key job responsibilities - Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability - Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA) - Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion - On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations. - Role may su
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