Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

DataCenterEngineeringOperationsTechnician

$60–133k Hilliard, Ohio, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Engineering Operations Technician at Amazon Data Services, Inc.. Skills: Data center operations, Electrical systems, Mechanical systems. Monitor and record equipment information. Monitor Building Management Systems”

What You'll Achieve.

Ensure 24/7 reliability; Ensure 24/7 availability

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Troubleshooting; Root cause analysis

Eligibility Requirements

Work schedule changes, Shifts up to 12-hours, Rotate on schedule, On-call rotations, Support more than one site, Lift and/or move up to 39 pounds, Participate in group lifts, Maintain balance on ladder, Perform construction tasks on ladder, Work in environment requiring ear protection

What They're Looking For.

Must Have

High school or equivalent diploma, 1+ years of electrical or mechanical experience, 1+ years’ experience with Microsoft Office products

Nice to Have

2+ years of data center engineering experience

What You'll Do.

Monitor and record equipment information

Monitor Building Management Systems

Monitor Electrical Power Management System

Assist in troubleshooting facility events

Assist in troubleshooting rack-level events

Perform rack installs

Perform rack decommissioning

Perform troubleshooting

Perform root cause analysis

Perform repair of electrical equipment

Perform repair of mechanical equipment

Support change management program

Monitor daily work requests

Manage work requests to resolution

On-site support of contractors

On-site support of sub-contractors

On-site support of vendors

Maintain and operate critical infrastructure

Troubleshoot mission-critical equipment

Support additional equipment

How You'll Work.

Team & Collaboration

Work with teams; Work with brightest minds

Process & Methodology

Project execution

Full Job Description

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history! Key job responsibilities - Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability - Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA) - Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to resolution, and execute projects from conception to completion - On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations. - Role may su

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