Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

DataCenterEngineeringOperationsTechnician

$60–133k Hermiston, Oregon, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Engineering Operations Technician at Amazon Data Services, Inc.. Involved with projects of moderate complexity. Assist in troubleshooting facility events”

What You'll Achieve.

Maintain 99.999% up-time

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Troubleshooting; Root cause analysis

Eligibility Requirements

On-call rotations, Work schedule changes, Shifts up to 12-hours, Rotate on predefined schedule, Support more than one location, Walk job sites, Work on ladder, Regularly lift up to 39 pounds, Participate in group lifts, Regularly walk, Use hands and fingers, Handle or feel, Reach with hands and arms, Stoop, Kneel, Crouch or crawl, Climb stairs, Twist, Bend, Work above shoulders, Grasp, Carry, Push, Pull

What They're Looking For.

Must Have

1+ years electrical or mechanical experience, 1+ years data center experience, 1+ years mission critical facilities experience, High school diploma, 1+ years Microsoft Office experience

Nice to Have

2+ years data center engineering experience

What You'll Do.

Involved with projects of moderate complexity

Assist in troubleshooting facility events

Assist in troubleshooting rack-level events

Perform rack installs

Perform rack decommissioning

Perform operational readings

Perform facility management

Provide key performance indicators

Manage contractors on-site

Manage sub-contractors on-site

Manage vendors on-site

Monitor maintenance performance

Monitor operations performance

Ensure safety procedures are adhered to

Assist with basic support concepts

Assist with ticketing systems

Assist with root cause analysis

Assist with change management creation

Assist with writing procedures

Assist with building management systems

Maintain data center critical infrastructure equipment

Walk job sites in uneven terrain

Maintain balance on ladder

Perform construction tasks on ladder

Lift up to 39 pounds independently

Participate in group lifts for 40+ pounds

Use hands and fingers

Reach with hands and arms

How You'll Work.

Team & Collaboration

Collaborate with people across AWS

Full Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Involved with projects of moderate complexity. - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). - Perform rack installs, rack decommissioning, operational readings and facility management. - Provide key performance indicators to senior engineers. - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. - Monitor performance of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. - Ensure all safety procedures are adhered to while performing work. - Assist with basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems. - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a pred

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