Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

DataCenterEngineeringOperationsTechnician

$0–0k Fredericksburg, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Engineering Operations Technician at Amazon Data Services, Inc.. Skills: Data center operations, Critical infrastructure maintenance. Monitor and record information from equipment. Monitor Building Management Systems”

What You'll Achieve.

Ensure 99.999% uptime

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Troubleshooting; Root cause analysis

Eligibility Requirements

US citizen, Active Top Secret security clearance, Obtain and maintain active TS/SCI security clearance with polygraph, Lift and/or move up to 39 pounds, Participate in group lifts for 40+ pounds, Work on a ladder, Work in an environment requiring ear protection, Work schedule changes, Shifts up to 12-hours, Rotate on a predefined schedule, On-call rotations, Support more than one location/site

What They're Looking For.

Must Have

1+ years electrical or mechanical experience, 1+ years data center or mission critical facilities experience, Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Nice to Have

2+ years data center engineering experience

What You'll Do.

Monitor and record information from equipment

Monitor Building Management Systems

Monitor Electrical Power Management System

Assist in troubleshooting facility events

Assist in troubleshooting rack-level events

Perform rack installs

Perform rack decommissioning

Perform preventative maintenance

Perform troubleshooting

Perform root cause analysis

Perform repair of electrical equipment

Perform repair of mechanical equipment

Technical writing for change management

Monitor daily work requests

Manage work requests to resolution

Execute projects from conception to completion

On-site support of contractors

On-site support of sub-contractors

On-site support of vendors

Maintain and operate critical infrastructure systems

Troubleshoot mission-critical systems

Collaborate with engineers

Test emerging technologies

Implement emerging technologies

How You'll Work.

Team & Collaboration

Collaborate with engineers globally; Collaborate with Chief Engineers; Collaborate with Facility Managers; Collaborate with Data Center Operations teams; Collaborate with specialists

Full Job Description

As a Data Center Engineering Operations Technician (EOT), you will maintain and operate the critical infrastructure systems that keep AWS's cloud running. Working in some of the most sophisticated and secure data centers in the world, you will be hands-on with electrical, mechanical, and life safety equipment—ensuring the 99.999% uptime that millions of customers rely on. In this role, you will troubleshoot mission-critical systems including diesel generators, 3-phase electrical systems, UPS units, chillers, and cooling towers. You will perform preventative maintenance, respond to facility events, and collaborate with engineers from around the globe to test and implement emerging technologies that meet the demands of a rapidly evolving cloud computing landscape. This is a technical, hands-on role where your work directly impacts the reliability of AWS services—from startups to Global 500 companies. We have a passion for learning and evolving, and we're looking for people who want to help us continue setting the industry standard. This position requires that the candidate selected be a US citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. Key job responsibilities - Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability - Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) - Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA) - Perform rack installs and rack decommissioning within internal SLA - Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment - Technical writing to support change management program - Monitor dai

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