ADSIPL
Operations, IT, Support Engineering, Tech Ops Engineering, no business category
DataCenterEngineeringOperationsEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Engineering Operations Engineer at ADSIPL. Skills: Data Center Operations, Critical infrastructure management, Mechanical systems, Electrical systems. Own Data Center changes/events/incidents/problems. Oversee completion of post-mortems”
What You'll Achieve.
Ensure adherence to contracted deliverables; Ensure adherence to SLAs; Ensure adherence to KPIs
Industry & Context.
Root cause analysis; Problem solving; Troubleshooting
24x7 on-call, Scheduled weekend work support, Rotational shift
What They're Looking For.
Must Have
Ownership of all Data Center changes/events/incidents/problems, Overseeing completion of post-mortems, Overseeing root cause analysis, Overseeing follow-up resolution actions, Ensuring maintenance/repairs are planned, Ensuring maintenance/repairs are executed, Asset and Inventory management, Develop and maintain method statements, Develop and maintain standard operating procedures, Develop and maintain emergency response procedures, Develop and maintain preventive maintenance programs, Develop and maintain all technical documentation, Ensure standardization and consistency, Develop deep knowledge of design intent, Develop deep knowledge of operational alternatives, Develop deep knowledge of contingency plans, Manage engineering aspects related to financial control, Manage engineering aspects related to cost control, Manage engineering aspects related to code compliance, Manage engineering aspects related to regulatory compliance, Manage engineering aspects related to personnel management, Manage engineering aspects related to staff training, Manage engineering aspects related to staff development, Manage engineering aspects related to Health & Safety, Manage engineering aspects related to local statutory requirements, Manage engineering aspects related to environmental management, Manage engineering aspects related to energy management, Develop and deliver regular engineering reports, Ensure adherence to contracted deliverables, Ensure adherence to SLAs, Ensure adherence to KPIs, Communicate operating philosophies, Communicate technical information, Communicate objectives, Communicate expectations, Provide hands on facility support, Oversee technical compliance auditing, Oversee timely close out of corrective action plans, Perform annual operational reviews, Manage development of Energy/Environmental Management Programs, Manage delivery of Energy/Environmental Management Programs, Reviewing incident reports, Documenting periodic trend summaries, Providing updates and recommended actions to management, Managing information flow during incidents, Providing regular updates to management during incidents, Manage and coordinate with vendors to resolve incidents, Ensure 24*7 shift operations, Ability to solve problems at their root, Ability to step back to understand broader context, Ability to write and review support procedures, Ability to write and review system documentation, Ability to write and review issue tracking entries, Ability to prioritize in complex, fast-paced environment, Ability to take ownership of technical issues, Willingness to actively engage other support teams, Ability to drive issues to resolution, Ability to keep teams abreast of industry standards changes, Ability to keep teams abreast of innovation practices
Nice to Have
1+ years of electrical or mechanical experience, 1+ years of Data Center operations experience, On-call support for Data Center facilities experience, Excellent understanding of Electrical systems, Excellent understanding of Mechanical systems, Excellent understanding of other facilities systems, Excellent understanding of design, Excellent understanding of procurement, Excellent understanding of suitability of application, Excellent understanding of testing, Excellent understanding of commissioning, Prince2 certification, ITIL v2/3 certification, ASHRAE certification, CDCP/S/E certification
What You'll Do.
Own Data Center changes/events/incidents/problems
Oversee completion of post-mortems
Oversee root cause analysis
Oversee follow-up resolution actions
Ensure maintenance/repairs are planned
Ensure maintenance/repairs are executed
Manage asset and inventory
Develop method statements
Develop standard operating procedures
Develop emergency response procedures
Develop preventive maintenance programs
Develop technical documentation
Ensure standardization and consistency
Develop knowledge of design intent
Develop knowledge of operational alternatives
Develop knowledge of contingency plans
Manage engineering aspects for financial control
Manage engineering aspects for cost control
Manage engineering aspects for code compliance
Manage engineering aspects for regulatory compliance
Manage engineering aspects for personnel management
Manage engineering aspects for staff training
Manage engineering aspects for staff development
Manage engineering aspects for Health & Safety
Manage engineering aspects for local statutory requirements
Manage engineering aspects for environmental management
Manage engineering aspects for energy management
Develop engineering reports
Deliver engineering reports
Ensure adherence to contracted deliverables
Ensure adherence to SLAs
Ensure adherence to KPIs
Communicate operating philosophies
Communicate technical information
Communicate objectives
Communicate expectations
Provide hands on facility support
Install new equipment
Decommission equipment
Replace faulty equipment
Perform internal audits
Oversee technical compliance auditing
Oversee corrective action plan close out
Perform annual operational reviews
Manage development of energy programs
Manage delivery of energy programs
Manage development of environmental programs
Manage delivery of environmental programs
Review incident reports
Document periodic trend summaries
Provide updates to management
Provide recommended actions to management
Manage information flow during incidents
Provide regular updates during incidents
Manage vendor coordination for incident resolution
Coordinate vendor resolution of incidents
Ensure 24x7 shift operations
Solve problems at their root
Step back to understand broader context
Write support procedures
Review support procedures
Write system documentation
Review system documentation
Write issue tracking entries
Review issue tracking entries
Prioritize in complex
fast-paced environment
Take ownership of technical issues
Engage other support teams
Drive issues to resolution
Keep teams abreast of industry standards
Keep teams abreast of innovation practices
How You'll Work.
Team & Collaboration
Cross-functional teams; Vendor critical facilities management; Data Center Construction team; Data Center Operations team; Technical Program Managers; Security team; Logistics team
Communication Scope
Technical information; Objectives; Expectations
Process & Methodology
Change management, Incident management, Problem management, Event management
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is expanding the Data Center management team in India. This position serves as the primary operational resource to support ADSIPL within its owned and operated Data Centers in India. This position will provide a central point of ownership and accountability for the overall ‘hands-on’ management of the Mechanical, Electrical (M&E) and across ADSIPL’s portfolio of Data Centers in India. This position will be responsible for the overall operation and maintenance of the critical infrastructure supporting IT operations within the Indian Data Center space. It will also include event management, incident management, problem management, change management, and cost/contract management. In addition, this will include the relationship management with the landlords, critical facility vendors, Data Center Construction team, Data Center Operations team, Technical Program Managers, Security team, and Logistics team in India. The position will require 24x7 on-call, scheduled weekend work support and rotation
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