PGTEK
Information Technology and Services
DataCenterEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Engineer at PGTEK. Skills: Datacenter Hardware, Dell Server, Hardware Maintenance, Troubleshooting. Perform break/fix services on Dell servers. Replace server components”
Industry & Context.
Troubleshooting; Problem-solving; Diagnostics
100% onsite presence, Work varying shifts, Physical labor, Lift up to 65 pounds, Work on ladders
What They're Looking For.
Must Have
Dell server expertise, Racking and stacking Dell servers, Servicing Dell servers, Break/fix proficiency, Diagnosing hardware issues, Performing part replacements, Troubleshooting skills, Problem-solving abilities, Technical insight into server operations, Customer focus, Excellent communication skills, Professional, customer-first approach, Physical capability, Lift heavy equipment (up to 65 lbs), Work on ladders, Detail-oriented, US citizen
Nice to Have
Experience with Nvidia GPUs/NICs, Basic understanding of networking concepts, Basic troubleshooting, Ability to read Linux logs, Interpret Linux logs for diagnostics
What You'll Do.
Perform break/fix services on Dell servers
Replace server components
Track service tickets
Prioritize service tickets
Resolve hardware tickets
Identify hardware issues
Resolve hardware issues
Maintain communication with team members
Maintain communication with stakeholders
Work closely with technicians
Meet deployment goals
Meet maintenance goals
Perform tasks to high standard
Perform repairs to high standard
How You'll Work.
Team & Collaboration
Team-based datacenter setting; Work with fellow technicians; Work with other departments
Communication Scope
Professional communication
Full Job Description
**Datacenter Hardware Technician** Lithia Springs, GA (100% onsite) Monday-Friday (8am-5pm shift) Salary: 80-85K ### **Overview:** We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Lithia Springs. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting. ### **Key Responsibilities:** * **Hardware Maintenance & Repair:** Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware. * **Ticket Management:** Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner. * **Troubleshooting & Diagnostics:** Identify and resolve hardware issues using knowledge of server architecture and components. * **Customer Service & Communication:** Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations. * **Physical Datacenter Work:** Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment. * **Team Collaboration:** Work closely with fellow technicians and other departments to meet deployment and maintenance goals. * **Quality & Precision:** Ensure all tasks and repairs are performed to a high standard of accuracy and reliability. **Additional Information:** * Must be a US citizen. * This position requires 100% onsite presence in Lithia Springs, GA * Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift. * Role involves physical labor in a dynamic datacenter environment **Requirements** * **Dell Server Expertise:** Proven experience racking, stacking, and servicing Dell servers in a datacenter setting. *
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