A100 ROW Servicos De Dados Brasil Ltda.
Operations, IT, Support Engineering, Data Center Operations, no business category
DataCenterCommandCenterTechnician,GlobalFieldOperations
“Data Center Command Center Technician, Global Field Operations at A100 ROW Servicos De Dados Brasil Ltda.. Skills: Data Center Operations, Hardware Troubleshooting. Monitor non-core Data Center infrastructure. Service non-core Data Center infrastructure”
What You'll Achieve.
Minimize downtime; Minimize service disruption; Ensure seamless operation; Maximum efficiency
Industry & Context.
Problem-solving mindset; Troubleshooting; Issue diagnosis
24x7 Oncall, First responder
What They're Looking For.
Must Have
1+ years of computer/server hardware troubleshooting, High school or equivalent diploma, English-language communication skills
Nice to Have
1+ years of Computer Hardware Repair, 1+ years of Infrastructure Cabling, 1+ years of Network Deployment, 1+ years of Data Center Operations experience, Dealing effectively with customers, Operating efficiently under pressure
What You'll Do.
Monitor non-core Data Center infrastructure
Service non-core Data Center infrastructure
Remote troubleshoot DC network
Remote troubleshoot DC compute
Remote triage server hardware
Remote repair server hardware
Remote triage network hardware
Remote repair network hardware
Coordinate with remote hands
Resolve DC facilities infrastructure
Resolve IT infrastructure
Participate in improvement initiatives
Build relationships with remote facilities
Ensure swift response times
Assist senior techs in quality check
Guide vendor resources on standards
Guide vendor resources on policies
Guide vendor resources on guidelines
How You'll Work.
Team & Collaboration
Internal teams; External stakeholders; Cross-functional teams; Global teams
Communication Scope
Written communication; Verbal communication; Technical concepts
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