Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

DataCenterChiefEngineer

$83–185k Umatilla, Oregon, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Center Chief Engineer at Amazon Data Services, Inc.. Skills: Facilities operations, Critical systems management, Equipment troubleshooting. Act as primary escalation point for facilities issues. Oversee operation and management of critical systems”

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Root cause analysis; Troubleshooting

Eligibility Requirements

Work outside normal business hours, Respond to emergency calls, Lift and move up to 39 pounds, Participate in group lifts for 40+ pounds, Maintain balance on ladder, Perform construction tasks on ladder, Work in environment requiring ear protection

What They're Looking For.

Must Have

Technical training or degree in relevant field, 3+ years electrical or mechanical experience, 3+ years data center or mission critical facilities experience

Nice to Have

4+ years Data Center Engineering Experience, Associates or Bachelor's Degree, Experience leading a team

What You'll Do.

Act as primary escalation point for facilities issues

Oversee operation and management of critical systems

Perform root cause analysis of equipment failures

Troubleshoot facility issues within SLAs

Provide training and guidance to technicians

Set team culture with Facility Manager

Create and deploy standard practices

Assist in build out of new facilities

Assist in projects to increase facility efficiency

Work outside normal business hours for maintenance

Respond to out-of-hours emergency calls

Communicate complex technical information

Work with IT managers to coordinate projects

Optimize plant safety

Optimize plant performance

Optimize plant reliability

Optimize plant efficiency

Ensure safety procedures are adhered to

Establish building performance benchmarks

Conduct analyses on facility operations

Prepare reports on facility operations

Maintain and operate mission-critical data center equipment

Troubleshoot mission-critical data center equipment

Direct technicians in troubleshooting

Support technicians in operations

Implement site-specific training exercises

Execute site-specific training exercises

Manage projects from conception to completion

Obtain and track quotes for costs

Document project results

How You'll Work.

Team & Collaboration

Collaborate with people across AWS; Work with IT managers; Work with business leaders; Collaborate with external support groups

Communication Scope

Communicate technical information

Process & Methodology

Project management

Full Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams May assist in the build out of new facilities and assist in projects to increase current facility efficiency Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate com

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