Carousell Group

Information Technology And Services

DataAnalyst(Trust&Safety)

$900–1500k ~AI est. Pasig, NCR, Philippines FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for executive candidates.

The Brief

“Data Analyst (Trust & Safety) at Carousell Group. Skills: Data analysis, Fraud detection, Rule implementation. Analyze user activity data. Identify scammer and fraud modus operandi”

Industry & Context.

Information Technology And Services
Problems you'll solve

Logical problem-solving; Structured problem-solving; Root cause analysis

What They're Looking For.

Must Have

SQL skills, Experience analyzing behavioral or transactional datasets, Logical, structured problem-solving, Working knowledge of ML/data science models, Comfortable with APIs, data pipelines, At ease in a terminal, Uses AI tools daily, Exposure to fraud, scam, or abuse detection, Understanding of common fraud typologies, Familiarity with rule-based detection systems

Nice to Have

PhD preferred, Specific ML framework experience, Cloud platform certs

What You'll Do.

Analyze user activity data

Identify scammer and fraud modus operandi

Surface patterns across listings

Own full lifecycle of detection rules

Translate investigation findings into detection signals

Implement rules with engineers and data scientists

Monitor performance of active rules

Tune rules based on results

Investigate emerging abuse patterns end-to-end

Perform data exploration

Conduct root cause analysis

Recommend response to abuse

Partner with operations

Turn frontline observations into hypotheses

Build dashboards and reports

Participate in cross-functional reviews

Review model development

How You'll Work.

Team & Collaboration

Engineering teammates; Data scientists; Operations teammates; Trust analysts; CS teammates; Product; Engineering

Communication Scope

Effective communicator

Full Job Description

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). We are a diverse team across Southeast Asia, India, Taiwan, and Hong Kong, united by our goal to create a sustainable and circular future. Through tech-driven platforms and innovation, we empower users to buy and sell pre-loved items with confidence. We leverage cutting-edge technology, including advancements in AI to enhance user experience, safety, and convenience both online and offline. Join us in shaping the future of recommerce, where sustainability and technology come together to create real-world impact. * Analyze user activity data to identify scammer and fraud modus operandi, surfacing patterns across listings, accounts, messaging, and transactions * Own the full lifecycle of detection rules on internal risk systems: propose, test, deploy, and iterate — in close collaboration with engineering and operations teammates * Translate investigation findings into concrete detection signals and rule logic; work directly with engineers and data scientists to implement them * Monitor performance of active rules (precision, recall, false-positive rate) and proactively tune based on results * Investigate emerging abuse patterns end-to-end: from data exploration to root cause analysis to recommended response * Partner with operations (trust analysts, CS) to turn frontline observations into analytical hypotheses * Build and maintain dashboards and reports to track fraud trends, rule cover

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