Wellhub

DataAnalystSpecialist

Brazil Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Analyst Specialist at Wellhub. Skills: SQL, Business Intelligence Tools, Data Analysis. Optimize CX areas performance. Identify global opportunities”

What You'll Achieve.

Optimize performance; Maximize results; Achieve company OKRs; Achieve area targets

Industry & Context.

Problems you'll solve

Analytically strong; Proactive; Problem solver; Critical thinking

What They're Looking For.

Must Have

Proficiency in SQL, Business Intelligence Tools

Nice to Have

Python for data analysis, Python for automation

What You'll Do.

Optimize CX areas performance

Identify global opportunities

Maximize CX operations results

Guide service improvements

Guide product improvements

Analyze large datasets

Manage stakeholder requests

Drive high-impact results

Translate business questions to code

Maintain single source of truth

Build advanced dashboards

Identify opportunities

Identify valuable insights

Communicate with stakeholders

Implement action plans

How You'll Work.

Team & Collaboration

Collaborate with cross-functional teams; Partner with team leaders globally; Communicate with business stakeholders; Bridge gap between technical and non-technical teams; Support each other; Open communication

Communication Scope

English skills

Full Job Description

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Data Analyst Specialist in our CX Insights team in Brazil! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil. As a Data Specialist focused on Customer Experience Strategy, your main goal is to optimize the performance of different CX areas. You'll be responsible for identifying global opportunities and proposing action plans to maximize the results of the CX operations and initiatives, besides keeping a close relationship with other areas to guide Wellhub service and product improvements. This role suits those who are analytically strong, proactive, and want to make an impact by turning these opportunities into actions. YOUR IMPACT Collaborate with cross-functional teams to understand business objectives and goals related to current OKRs, with a focus on resolution time, operational efficiency, and customer perception. Partner with team leaders globally by providing analytical insights through accessible business-oriented data sets and visual data dashboards. Strategic analysis aiming at performance optimization (efficiency and quality

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