DoorDash

DataAnalyst,Operations&Forecasting

Mexico City, Mexico
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Data Analyst, Operations & Forecasting at DoorDash. Skills: SQL, Data analysis, Reporting. Gathering data. Cleaning data”

What You'll Achieve.

Scale global operations; Improve service delivery; Inform business decisions; Enhance customer experience; Improve key performance indicators (KPIs)

Industry & Context.

Problems you'll solve

Solving problems; Working with data to uncover insights; Ad-hoc problem-solving; Unlock operational efficiencies

What They're Looking For.

Must Have

Foundational understanding of SQL, Bachelors degree in quantitative field, 2 years of relevant experience, Fluency in English

Nice to Have

Experience with Tableau, Experience with Looker, Experience with Sigma

What You'll Do.

Understand business questions

Provide data-driven answers

Support data collection

Support model updates

Identify automation opportunities

Triage incoming requests

Assist with ad-hoc problem-solving

How You'll Work.

Team & Collaboration

Work closely with Senior Analysts; Collaborate with cross-functional teams; Work with stakeholders; Collaborate with peers; Collaborate with senior team members

Communication Scope

Communicate clearly and effectively

Full Job Description

About the Team: You will be a part of the Network Operations Excellence (NOE) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the best support for Dashers, Consumers and Merchants to maximize Customer retention while minimizing cost. We achieve this by creating feedback mechanisms and insights to influence process design and resource allocation to improve the experience. Our ultimate objective is to enhance the experience of all customers engaging with DoorDash, and improve key performance indicators (KPIs). To achieve this objective, the team will operate and execute support experiences. About the Role: We are looking for a motivated Junior Analyst to join our Forecasting and Network Operations Excellence team. In this role, you’ll support the team by collecting, analyzing, and reporting data that helps scale our global operations and improve our service delivery. This is an ideal opportunity for someone early in their analytics career who is eager to learn, grow, and make an impact in a fast-paced environment. You’ll work closely with Senior Analysts and cross-functional teams such as Workforce Management, Business Intelligence, Data Science, Operations, Finance and Customer Experience. to assist in reporting, process improvement, and the development of data-driven insights. Strong attention to detail, eagerness to learn new tools, and comfort with working in a data-rich environment are key to success You’re excited about this opportunity because you will: Support the team in gathering, cleaning, and analyzing data to inform business decisions Work on creating and maintaining dashboards and recurring reports using tools like Excel and BI platforms (e.g., Tableau, Looker, Sigma) Work with stakeholders to understand business questions and help provide data-driven answers Participate in the demand planning process by supporting data collection and model updates Help iden

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