Utility Warehouse
Utilities
DataAnalystCustomerOperations
“Data Analyst - Customer Operations at Utility Warehouse. Skills: SQL, Google BigQuery, Looker Studio. Develop data pipelines. Transform and interrogate data”
What You'll Achieve.
Drive strategic and operational decision-making; Drive digital transformation; Help drive efficiency, action and leading customer service; Get to know our teams and customer interactions better; Ensure business alignment, active adoption and trust in numbers; Enable self service analytics; Service information to our operations managers and team leaders
Industry & Context.
Imaginative and pragmatic problem-solvers
What They're Looking For.
Must Have
Solid experience in SQL, Experience working with relational and non-relational data sources, Data visualisation and data storytelling skills, Familiarity with data modelling concepts, Experience of requirements gathering and stakeholder management, Familiarity with fundamental statistical concepts, Highly diligent with exemplary attention to detail, communicator with ability to articulate complex technical subject matter to non-technical users, Worked with data supporting a Contact Centre operational environment
Nice to Have
Experience with Google BigQuery preferable, Experience using Google Looker Studio (formerly Data Studio), or similar products, Knowledge of Google Sheets
What You'll Do.
Develop data pipelines
Transform and interrogate data
Build reports and dashboards
Action and leading customer service
Model data from business systems
How You'll Work.
Team & Collaboration
Work in a team alongside other analysts; Working with operational teams; Working with customer product teams
Communication Scope
Ability to articulate complex technical subject matter to non-technical users
Applying for this Data Analyst - Customer Operations role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Utility Warehouse?
Real rants from real employees. Read before you apply.