Salesforce
Data&AIArchitect-KSA
Neural analysis suggests this role is
optimal for Mid candidates.
“Data & AI Architect - KSA at Salesforce. Skills: Data & AI Architecture, Salesforce D360, CRM, Data + AI + CRM + Trust, Technical Domain Expertise. Develop innovative solutions for customers. Provide deep technical domain expertise during the pre and post-sale process”
What You'll Achieve.
Drive innovation & customer adoption; Drive business impact; Drive product adoption; Drive growth for D360
Industry & Context.
Analyze complex business problems by conducting research and assessments to define the problem, generate innovative ideas, see opportunities, and recommend actionable solutions
What They're Looking For.
Must Have
Experience in solutions engineering/solutions architecture/technical consulting, ideally in the B2B SaaS space, particularly cloud data platforms, verbal and presentation abilities, capable of effectively communicating ideas to clients and prospective clients at all levels of an organization, Understanding & ability to articulate the relationship between Data and Customer Relationship Management, aka the Customer360, Demonstrable ability to shift clients to alternative solutions when initial solutions are not a fit, with examples to support this, Demonstrable experience leading strategy and digital roadmap projects in a complex business environment, Experience with Data Warehouses, Data Lakes, Cloud Technology, Business Intelligence and CRM products, Experience in programming languages such as Javascript, Python, and SQL or Salesforce App Development with LWCs, Apex, Flow etc, Fluency in Arabic & English
Nice to Have
Implementation or Sales Experience in Salesforce D360 and Agentforce, Hands on Experience on Salesforce CRM technology like Sales Cloud, Service Cloud, Marketing Cloud or any Industry Clouds, Broad range of experience in large-scale database and data warehousing technology, like Snowflake or Databricks, as well as ETL processes, analytics and cloud technologies, Data Engineering, Data Science, Hands on Experience in AI/ML solutions like Einstein, Sagemaker, and Vertex, Solid Understanding of Generative AI, Hands on Experience designing data solutions on cloud platforms like Amazon Web Services, Microsoft Azure or Google Cloud Platform, Hands-on expertise with analytics tools like Tableau, PowerBI, Looker, etc, Familiarity with data activation or "reverse ETL" platforms in the context of Composable Data Platforms (CDP) and integrating various marketing technologies and data tools into a cohesive system, Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
What You'll Do.
Develop innovative solutions for customers
Provide deep technical domain expertise during the pre and post-sale process
Ensure D360 is the right fit for customers
Help customers prioritize the most valuable D360 use cases
Provide technical architecture best practices to drive product adoption
Collaborate with the broader global D360 team to develop use cases
and technical thought leadership
Drive the Product Roadmap forward
Serve as a key advisor to the Product organization sharing innovative ideas and feedback from customers
Analyze complex business problems by conducting research and assessments to define the problem
generate innovative ideas
and recommend actionable solutions
Communicate and evaluate solution options
and facilitate agreement among key stakeholders that helps customers prioritize high-value solutions
driving business impact
Assist Solutions Engineers with delivering software demonstrations
Develop solutions across the Salesforce's technology stack
Answer in-depth D360 questions related to data governance
and other technical capabilities
Create architectural diagrams
write technical thought-leadership pieces (blogs
How You'll Work.
Team & Collaboration
Work closely with Account Executives, Solutions Engineering, Product, and Product Marketing teams; Collaborate with the broader global D360 team; Cross Platform Collaboration
Communication Scope
Verbal and presentation abilities; Effectively communicating ideas to clients and prospective clients at all levels of an organization; Storytelling
Process & Methodology
Leading strategy and digital roadmap projects
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Sales Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The D360 aka Data Cloud specialist team is an innovative group of sellers and GTM specialists at the heart of Salesforce’s newest innovation - D360. We are a startup within an extensive organization focused on next-generation of technology at Salesforce. This dedicated team helps Salesforce customers and prospects develop and implement strategies to take their Customer Experience efforts to a new level with Data + AI + CRM + Trust. This team is at the center of our GTM strategy connecting the dots between the D360 Product team, Product Marketing, Enablement, Customer Success & Support, and Partners Ecosystem to drive growth for D360. It is a dynamic, constantly evolving environment where expertise in design, and technology is demonstrated every day to drive innovation. **Role Description** The D360 Technical Architect plays a pivotal role in developing innovative solutions for our customers across a variety of industries. You will work closely with Account Executives, Solutions Engineering, Product, and Product Marketing teams to provide deep technical domain expertise during the pre and post-sale process. Our D360 customers are only as successful as the value th
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