Danish-SpeakingPlayerSupportSpecialist

Patrique Mercier Recruitment, in collaboration with Supercell Games, is excited to announce an opportunity for a Danish-speaking Player Support Specialist to join their team in Sofia, Bulgaria. If you are fluent in Danish and passionate about gaming, this role offers a unique chance to advance your career with a renowned mobile games developer. As a Danish-Speaking Player Support Specialist at Supercell Games, you will engage directly with Danish-speaking players, providing exceptional support and fostering an enjoyable gaming experience. Join a collaborative and innovative environment dedicated to player satisfaction and community building. ### Your Key Responsibilities * Deliver efficient and empathetic support to Danish-speaking players via various communication channels including chat, email, and social media. * Investigate, troubleshoot, and resolve player issues in a timely manner. * Collect feedback from players and communicate insights to relevant teams to enhance games and services. * Maintain accurate records of player interactions and support tickets. * Collaborate with cross-functional teams to improve support processes and player experience. * Contribute to the development and maintenance of support documentation and knowledge base content. **Requirements** * Fluency in Danish is required; proficiency in English is preferred. Clearly indicate your native language and nationality in your application (C.V. and/or Cover Letter). * Excellent communication skills, both written and verbal, with the ability to handle players professionally and empathetically. * Eligibility and willingness to relocate to Sofia, Bulgaria. **Benefits** • **Financial support during relocation (e.g.: for transportation, hotel stay,** **rent, and assistance in finding a long-term rental)** • Fully paid training sessions from the office • Stable job and career development opportunities • Attractive salary • Additional health insurance • 50+ benefits and services to choose from • Posi