Mercier Consultancy Group
Consumer Services
DanishSpeakingCustomerSupportSpecialist
“Danish Speaking Customer Support Specialist at Mercier Consultancy Group. Provide customer service. Respond to inquiries”
Industry & Context.
Problem-solving skills
Willingness to relocate to Sofia, Bulgaria
What They're Looking For.
Must Have
Fluency in Danish, Proficiency in English
Nice to Have
Previous experience in customer support, Proficiency in English
What You'll Do.
Provide customer service
Provide accurate information
Maintain customer interaction records
Follow up as necessary
Collaborate with internal teams
Solve customer challenges
Stay updated on products
Stay updated on services
Stay updated on policies
Participate in training sessions
Enhance customer service skills
Enhance product knowledge
How You'll Work.
Team & Collaboration
Internal teams
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