speakit
Consumer Electronics
DanishCustomerSupport
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Danish Customer Support at speakit. Provide support on inquiries and complaints. Answer incoming calls and emails”
What You'll Achieve.
Aim for a positive response to the customer’s inquiry
Industry & Context.
What They're Looking For.
Must Have
Native or near native Danish speaker, B2-level English, At least a high school diploma or completed vocational training
Nice to Have
Previous experience on customer sector
What You'll Do.
Provide support on inquiries and complaints
Answer incoming calls and emails
Maintain high level of customer support
Strive for client retention and loyalty
Full Job Description
Are you ready to be part of a world famous innovative company? We are looking for fluent Danish speakers to join our Customer Support Team and provide world-class assistance to customers of an industry-leading brand! Responsibilities * Provide support on inquiries and complaints by phone, email, or chat * Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc. * Maintain high level of customer support and customer satisfaction, keeping a customer relationship database * Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry **Requirements** * Native or near native Danish speaker * B2-level English * Passion for customer support, competitive and a risk-taker * At least a high school diploma or completed vocational training * Previous experience on customer sector will be considered positively **Benefits** * 16,800 euros gross/annum * Monthly performance bonus * Private Health Insurance * Fit pass * Indefinite duration package * The possibility to learn with the best team * Excellent career opportunity in a multinational industry leader
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