Scopely
D2CProgramManager
“D2C Program Manager at Scopely. Skills: Program Management, Stakeholder Management, Operational Rigor. Own the global program roadmap across all D2C initiatives. Build and maintain integrated project plans”
What You'll Achieve.
enabling scalable, high-impact D2C outcomes across our portfolio; ensuring delivery on time, within scope, and within budget; Hold third-party partners accountable to performance, quality, and SLA commitments
Industry & Context.
Proactively identify, track, and resolve risks, blockers, issues, and interdependencies; solutions-oriented mindset
What They're Looking For.
Must Have
7+ years of experience in program management, operations, or product delivery in a complex, cross-functional environment, Proven track record of managing large-scale, multi-stakeholder programs across global teams, Experience in D2C, payments, e-commerce, or platform ecosystems, Exceptional stakeholder management, presentation, and communication skills, Highly organised with attention to detail and ability to manage multiple priorities simultaneously, Proactive, solutions-oriented mindset with a bias for action and accountability
Nice to Have
Experience working with webstores, digital commerce, or subscription systems, Familiarity with enterprise project management tools (e.g. JIRA, Asana, Airtable, etc.), Experience managing third-party vendors and external partnerships, Background in gaming, marketplaces, or consumer tech platforms, gaming experience is a plus, understanding of payments ecosystems
What You'll Do.
Own the global program roadmap across all D2C initiatives
Build and maintain integrated project plans
Drive execution across concurrent initiatives
Manage agendas and drive content for key D2C public forums
and actionable roadmap status updates
Own day-to-day coordination with payments partners
Manage vendor deliverables
and maintenance schedules
Hold third-party partners accountable to performance
Partner closely with Playgami and internal platform teams
Ensure seamless coordination of platform capabilities
Implement and continuously improve program management processes
and reporting frameworks
Identify opportunities to streamline execution and scale D2C operations
How You'll Work.
Team & Collaboration
sit at the centre of a complex, cross-functional ecosystem spanning game teams, platform (Playgami), marketing, and external partners; ensuring alignment across multiple workstreams; coordination with payments partners; Manage vendor deliverables, timelines, and maintenance schedules in partnership with internal teams; Partner closely with Playgami and internal platform teams on roadmaps, milestones, and rollout strategies; Ensure seamless coordination of platform capabilities (payments, identity, CRM, web infrastructure) into D2C initiatives
Communication Scope
presentation skills; communication skills; reporting to executive leadership
Process & Methodology
program management, project plans, execution excellence, timeline management, dependency management, deliverables management, risk management, issue management, blocker resolution, interdependency management, roadmap status updates, vendor management, SLA commitments, milestone management, rollout strategies, process improvement, reporting frameworks
Applying for this D2C Program Manager role?
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