Valeo
automotive
CycleeTechnicalReferent
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Cyclee Technical Referent at Valeo. Skills: technical support, training, service, problem solving. Develop an annual activity plan. Build relationships with sales reps and distributors”
Industry & Context.
Offer a professional, quick and cost efficient solution for technical problems with Valeo products and equipment; technical problem solving
What They're Looking For.
Must Have
Develop an annual activity plan indicating the focus per month (airco tooling delivery, service to tooling, training (preparation), Build a relationship with Valeo sales reps and distributors in order to know what is happening at wholesalers and garage level and offer support if needed, Develop in cooperation with the Trade Marketer and the branch professional training support material for distributors, garages and sales organization, Spread the knowledge about Valeo quality products by giving professional training sessions to Valeo sales reps, distributors, wholesalers and garages, Efficiently plan service visits in order to maintain and repair airco equipment conform service contract obligations with customers, A professional administration of service contracts and follow up like invoicing and spare parts management, Offer a professional, quick and cost efficient solution for technical problems with Valeo products and equipment, Develop and maintain a network of people responsible for training and technical problem solving in other divisions and at the branch., Manage the language of the trainings and adapt them to the local language, Communication with hotline, be in ad equation with customers feedback., Write technical newsletter to the garages/distributors network
What You'll Do.
Develop an annual activity plan
Build relationships with sales reps and distributors
Develop training support material
Conduct professional training sessions
Plan and execute service visits
Administer service contracts
Provide technical solutions for product and equipment issues
Develop and maintain a network for training and technical problem solving
Manage training language adaptation
Communicate with hotline and customer feedback
Write technical newsletters
How You'll Work.
Team & Collaboration
Build a relationship with Valeo sales reps and distributors; Cooperate with the Trade Marketer and the branch; Develop and maintain a network of people responsible for training and technical problem solving in other divisions and at the branch; Communication with hotline
Communication Scope
Communication with hotline; adapt them to the local language
Process & Methodology
Develop an annual activity plan indicating the focus per month
Full Job Description
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. * Develop an annual activity plan indicating the focus per month (airco tooling delivery, service to tooling, training (preparation) * Build a strong relationship with Valeo sales reps and distributors in order to know what is happening at wholesalers and garage level and offer support if needed * Develop in cooperation with the Trade Marketer and the branch professional training support material for distributors, garages and sales organization * Spread the knowledge about Valeo quality products by giving professional training sessions to Valeo sales reps, distributors, wholesalers and garages * Efficiently plan service visits in order to maintain and repair airco equipment conform service contract obligations with customers * A professional administration of service contracts and follow up like invoicing and spare parts management * Offer a professional, quick and cost efficient solution for technical problems with Valeo products and equipment * Develop and maintain a network of people responsible for training and technical problem solving in other divisions and at the branch. * Manage the language of the trainings and adapt them to the local language * Communication with hotline, be in ad equation with customers feedback. * Write technical newsletter to the garages/distributors network **Job:** Aftermarket Technical Support **Organization:** OES Office **Schedule:** Full time **Employee Status:** Regular **Job Type:** Undefined term **Job Posting Date:** 2026-05-20 _Join Us ! Being part of our team, you will join: \- one of the largest global innovative compani
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