CyberOperationsAdvisor

_This position will be fully remote and can be hired anywhere in the continental U.S._ The Cyber Operations Advisor (COA) is a senior technical leader and strategic partner responsible for driving measurable security outcomes, operational maturity, and client value through data-driven insights. The COA combines deep cyber operations expertise with advisory capabilities to lead complex technical engagements across multiple clients. This role focuses on metrics-driven performance, proactive risk management, and continuous improvement—defining, analyzing, and optimizing KPIs, SLAs, and service metrics to demonstrate value. Acting as a trusted advisor, the COA translates business requirements into actionable security strategies and collaborates with internal engineering and threat teams to implement corrective actions and systemic enhancements that elevate client satisfaction and operational efficiency. The Cyber Operations Advisor believes and lives the Cyber Operations guiding principles: * Deliver quality security outcomes * Drive efficient and timely operations * Actualize continual improvement and innovation * Protect the customer **How you 'll make an impact: ** * Independently lead multiple technical engagements simultaneously, ensuring timely delivery of measurable security outcomes and operational improvements across client environments * Convert client business requirements into actionable technical strategies and capabilities that align with security objectives and deliver measurable value * Collaborate with internal teams and clients to design strategic roadmaps and execute plans that advance operational maturity and security posture * Drive service maturity by analyzing KPIs, SLAs, and performance trends to deliver actionable insights and continuous value improvements * Evaluate and align security solutions and recommendations with client requirements, risk profiles, and strategic objectives to ensure optimal fit and effectiveness * Assist in the documentat