Clay
CX
CXArchitect
Neural analysis suggests this role is
optimal for Senior candidates.
“CX Architect at Clay. Skills: CX, GTM, Operations. Maximize value creation. Find inefficiencies in expansion journey”
What You'll Achieve.
Expand quota capacity; Expand efficiency; Measurable business impact
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
8+ years experience, 4+ years revenue operations, 1+ year owning P&L, 1+ year owning quota, 1+ year owning retention, 1+ year owning implementation, 1+ year owning pipeline, Implemented novel GTM strategies, Exceptional quantitative modeling skills, Experience understanding funnel performance, Experience understanding cohort performance, Executive presence, Informed perspective on AI
Nice to Have
Experience with AI in workflows, Experience with AI in team processes
What You'll Do.
Maximize value creation
Find inefficiencies in expansion journey
Solve inefficiencies using Clay
Own day to day achievements
Embed within post sales organization
Generate novel solutions
Build ahead of new technologies
Lead implementation for GTM initiatives
Lead change management for GTM initiatives
Design selling process
Implement selling process
Design retention process
Implement retention process
Participate in forecast calls
Drive GTM operating rhythm
Partner with GTM Finance
Operationalize comp rollout
Provide operational assumptions
Collaborate on high-leverage questions
Partner with GTM Engineering
Push Clay product into new use cases
Propose Clay product extensions
Contribute to product feedback loop
How You'll Work.
Team & Collaboration
GTM Ops; Internal GTM Engineers; GTM Finance; GTM Engineering
Communication Scope
Communicate clearly; Challenge assumptions
Process & Methodology
Roadmapping
Full Job Description
ABOUT CLAY Our mission is to help organizations turn any growth idea into reality. We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers https://clayrun.notion.site/Wall-of-Love-b243f2b67607438b9fad99341e6b8d47 — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research. In 2025, we raised a $100M Series C https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.htmlbacked by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue. In 2026, we announced our second employee tender offer https://www.nytimes.com/2026/01/28/business/dealbook/clay-start-up-tender-offers.html in 9 months at a new $5B valuation. We also launched a community equity round https://www.clay.com/blog/community-equity-offering, for our customers, agency partners, and club members. Some things to know about us: - Our community http://community.clay.com includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack. - Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more. - All employees can work for free with world-class coaches who specialize in creativity, management, and more. - Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf. - Read about us in the NYT https://www.nytimes.com/2025/08/0
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