CWFieldServiceTechnician

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Role Description: * Responsible for providing professional maintenance, inspection, troubleshooting, and repair services for industrial cranes and hoists. This role plays a critical part in ensuring customer equipment operates safely, reliably, and efficiently, while representing the Konecranes brand with strong technical expertise and customer service. Perform preventive maintenance not requiring compliance inspections, corrective maintenance, retrofits, crane installation or commissioning. Technicians can be further classified into "Maintenance Technician" or "Inspector" (i.e. those predominantly performing preventive maintenance) and "Service Technicians" (i.e. those predominantly performing maintenance and retrofits). Key Tasks : * Perform preventive maintenance, inspections, troubleshooting, and repairs on overhead cranes, hoists, and related lifting equipment at customer sites. * Diagnose mechanical, electrical, and control system faults and implement corrective actions. * Carry out load testing, adjustments, calibrations, and commissioning of crane systems as per company standards and safety requirements. * Complete service reports, job documentation, and recommendations for customers accurately and on time. * Provide technical support and professional advice to customers regarding equipment condition, safety risks, and service solutions. * Ensure all work complies with Konecranes safety policies, ISO standards, and statutory regulations. * Support emergency call-outs and breakdown service as required. * Collaborate with the Service team to improve s