Maersk
CustomsOperationsSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customs Operations Specialist at Maersk. Skills: Customs operations, Import logistics, Compliance. Execute end-to-end customs declarations. Prepare customs declarations with first-time-right accuracy”
What You'll Achieve.
First-time-right creation, submission, and closure of customs declarations; Timely customer status visibility; Prevent compliance breaches and penalties; On-time service delivery; Accurate invoicing; Zero revenue leakage
Industry & Context.
Risk assessment; Exception handling
Willing to work onsite
What They're Looking For.
Must Have
Minimum 2 years experience in forwarder or trading company, customs house broker or customs clearance department handling import logistics business, Experience handling import customs clearance in apparel industry more than a year, Ability to work with good self-organization, accuracy, and priority even under pressure, Good interpersonal & communication skills with external & internal stakeholders, Experience with Microsoft Outlook, Teams, and Excel, General numeric skills, Proactive/independent initiative & job ownership/commitment, Can-do attitude & willingness to learn and try new things, Self-discipline, initiative, responsible and independent in a fast-paced environment, A good team player with good interpersonal and communication skills
Nice to Have
Certified local customs expert/Licensed Customs Broker is a big plus
What You'll Do.
Execute end-to-end customs declarations
Prepare customs declarations with first-time-right accuracy
Ensure on-time submission of customs declarations
Ensure compliant order closure
Provide clear status visibility
Prepare correct invoice-basis
Receive and validate order requests
Guide customers on mandatory documents
Guide customers on timelines
Set up orders in customs tools
Verify Power of Attorney
Verify commercial agreement
Verify cash/credit terms
Verify late-filing fee applicability
Conduct risk assessment
Accept/reject bookings
Notify customers of booking status
Assign execution to internal team or 3rd-party agent
Submit declarations to authorities
Manage corrections/amendments/cancellations
Update systems on cleared execute order closure
Archive orders per local update
Prepare invoice basis
Confirm vendor uploads
Coordinate with FinOps/Procure to Pay for accurate dispatch
Coordinate corrections with Global Authority Matrix-approved corrections
How You'll Work.
Team & Collaboration
Interacting daily with colleagues internationally; Stakeholder communication with customers; Stakeholder communication with Customer Experience; Stakeholder communication with Ops; Stakeholder communication with FinOps
Full Job Description
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. **We Offer** This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job. **Customs Operations Specialist** Based in country requirements execute end-to-end customs declarations with first-time-right accuracy, on-time submission, and compliant order closure, ensuring clear status visibility and correct invoice-basis preparation. **Key Responsibilities:** * Receive and validate order requests (online/manual); guide customers on mandatory documents, timelines, and chase missing data. * Set up orders in customs tools (e.g., Applite); verify Power of Attorney, commercial agreement, service scope (Importer Security Filing/waiver/declaration), cash/credit terms, cut-offs, and late-filing fee applicability. * Conduct risk assessment (commodity addressability, country/location acceptance, Denied Party List screening, direct/indirect representation); accept/reject bookings and notify customers. * Assign execution (int
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