Amazon Asia-Pacific Resources Private Limited

Technology

CustomsBrokerageOperationsManager

S$120–180k ~AI est. Singapore FULL TIME
The Brief

“Customs Brokerage Operations Manager at Amazon Asia-Pacific Resources Private Limited. Skills: Customs brokerage, Logistics operations, Process improvement, Stakeholder management. Manage customs broker relationships. Drive performance improvement initiatives”

What You'll Achieve.

Drive operational performance; Reduce clearance delays; Enhance efficiency

Industry & Context.

Technology
Problems you'll solve

Troubleshoot operational challenges

What They're Looking For.

Must Have

Bachelor's degree in Supply Chain, Business, Engineering, Finance, or a related technical field, 5+ years of hands-on experience in customs brokerage operations and international logistics, Demonstrated expertise in customs regulations, documentation, and compliance procedures, Experience managing cross-border shipments and resolving customs clearance issues

Nice to Have

Experience in data center, cloud computing, or technology industry operations, Communication skills with ability to present information clearly to various stakeholders, including leadership, Familiarity with customs management systems and/or trade documentation platforms, Experience working in fast-paced, tech-driven environments

What You'll Do.

Manage customs broker relationships

Drive performance improvement initiatives

Own broker performance metrics and reporting

Coordinate and standardize customs clearance processes

Resolve complex broker issues

Implement preventive measures

Analyze operational data

Identify and execute process improvements

Drive cross-functional collaboration

Optimize import/export operations

Lead automation projects

Implement solutions for customs clearance challenges

Develop and track operational metrics

Reduce clearance delays

Manage customs brokerage operations

Monitor and analyze clearance metrics

Implement solutions to reduce delays

Ensure broker compliance with trade requirements

Lead broker performance reviews

Develop action plans to address service gaps

Own performance reporting and analytics

Lead process automation initiatives

How You'll Work.

Team & Collaboration

Cross-functional stakeholders; Internal teams; Transportation teams; Finance; AWS service teams; Trade Compliance partners

Communication Scope

Present information clearly

Process & Methodology

Project management

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