Expeditors
logistics
CustomsBrokerageAgent
“Customs Brokerage Agent at Expeditors. Skills: Customs Brokerage, Logistics, Customer Service, Data Entry, Shipment Processing. Receive documents.. Prepare customs entries in Customsware or other customs software.”
What You'll Achieve.
Exceeds customer expectations by anticipating, understanding and meeting needs.; Consistently completes quality work that matches job expectations.; Is committed to operational excellence and continuous improvement for own job function and across the network.; All activities are compliant with company policies/procedures and code of business conduct and with government regulations.; Consistently meets deadlines.; Is punctual and can be relied on for planning purposes.; Is organized, manages own time effectively and can prioritize.; Consistently meets KPI standards, as per company's procedures.
Industry & Context.
Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary.
Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc., Write with pencil/pen/marker., Functions performed primarily while seated at desk
What They're Looking For.
Must Have
Global logistics industry knowledge, Good computer skills (e. g. , MS Excel, MS Word), Fluent in English
What You'll Do.
Prepare customs entries in Customsware or other customs software.
Understand the elements of the Import & export customs SOP.
Ensure accurate and timely data entry into operating systems.
Ensure timely customs clearance of shipments.
Monitor customs clearances and communicate with Customers.
Timely and Accurate Shipment Processing
Timely and Accurate Data Entry
Timely and Accurate Billing and Accounting
How You'll Work.
Team & Collaboration
Collaboration: Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.; Communication: Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.
Communication Scope
Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally.; Provides relevant and timely information to co-workers, customers and service providers.; Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.
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