Expeditors

logistics

CustomsBrokerageAgent

Hanoi, Vietnam FULL TIME
The Brief

“Customs Brokerage Agent at Expeditors. Skills: Customs Brokerage, logistics, customer service, compliance. Ensure the proper and timely movement and clearance of freight. Ensure smooth and timely customs process flow”

What You'll Achieve.

Meet KPI standards, as per the company’s procedures

Industry & Context.

logistics
Problems you'll solve

address any issues/questions that may arise during the clearing process

What They're Looking For.

Must Have

Fluent in English, Minimum 1 years of experience in forwarding industry or in Customs brokerage

What You'll Do.

Ensure the proper and timely movement and clearance of freight

Ensure smooth and timely customs process flow

Ensure accurate and timely client billing

Understand all the elements of the import and export customs DLSOP

Ensure accurate and timely data entry into our operating system

Transpose customs declaration information from documents

or other sources into the customs entry system

Assist with verification of customs declaration information and the submission of such to the customs authority

Track and trace Customs files

Interact with customs authorities to address any issues/questions

Attend any customs inspections or present documents to customs authorities

Ensure timely customs clearance of cargo to customer for Import and Export shipments

Verify documents received for Import and Export customs purposes are compliant and correct

Interact with our customers in arranging their international shipments

Ensure compliance at all times to regulations

Understand department process flow

constantly looking for areas of improved efficiency

Keep up to date on all regulatory requirements governing the import and export of goods

Overseas communications

timely responses to emails and requests (internal and external)

Escalation of problems to Management when necessary

Promote compliance in diligently following all company policies and regulations

How You'll Work.

Team & Collaboration

cross-functional coordination; Interact with customs authorities; Act as the liaison between the customs authorities (or other government agencies and customers); Contribute to maintain relationships with customs officers; Overseas communications, timely responses to emails and requests (internal and external)

Communication Scope

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results; Overseas communications, timely responses to emails and requests (internal and external)

Free ATS check

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