Customs Support Group
Logistics
CustomsAgent
“Customs Agent at Customs Support Group. Skills: customs declarations, customs law, document handling, compliance, HS codes. Organize workstation, perform duties per instructions and regulations, maintain customs law knowledge, care for company property, ensure data security, share expertise, train colleagues, supervise interns, report task status and difficulties, prepare customs declaration documents, control timely submission of documents, maintain professional secrecy, accept payments, prepar”
What You'll Achieve.
Maintain 99% accuracy in customs declarations. Ensure 98% of documents are submitted to customs authorities within required timelines. Handle an average of 20-30 declarations per shift, increasing by 10% year-over-year. Achieve 100% compliance with Polish/EU regulations. Resolve client or carrier inquiries within 2 hours. Mentor at least 2 junior staff per quarter. Reduce processing errors leading to fines or delays, targeting a 5% reduction in office-level operational costs.
Industry & Context.
issue resolution; process optimizations
What They're Looking For.
Must Have
Secondary education or higher, preferably in Logistics, International Trade, or a related field. Minimum 3 years of experience as a customs agent or in similar roles within customs brokerage, logistics, or transportation. Licensed Customs Agent certification in Poland/EU. Familiarity with international customs practices. Basic computer skills.
What You'll Do.
perform duties per instructions and regulations
maintain customs law knowledge
care for company property
report task status and difficulties
prepare customs declaration documents
control timely submission of documents
maintain professional secrecy
maintain office documents
protect personal data
respond to security breaches
adhere to work schedules
utilize IDP tools for document extraction and validation.
How You'll Work.
Team & Collaboration
Share expertise with less experienced colleagues, train new agents, and supervise interns, trainees, or short-tenure employees in customs procedures. Mentor at least 2 junior staff per quarter.
Communication Scope
Polish; English
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