Company
CustomerTrainingScheduler
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Training Scheduler. Skills: Training scheduling, Resource utilization, Customer support. Schedule flight training. Ensure efficient resource utilization”
What You'll Achieve.
Efficient utilization of resources; Optimal utilization of resources; Cost-effective utilization of resources
Industry & Context.
Problem resolution; Risk assessment
Work shifts may vary, Relocate at own expense
What They're Looking For.
Must Have
1 year of experience in scheduling, 1 year of experience in customer support, Fluency in English
Nice to Have
Experience with training scheduling, Program management experience, Integration of logistics elements, Customer communication experience, Execution of program planning, Flight crew training schedule experience, Flight simulator training scheduling experience, Comparable commercial flight training campus operation experience, Experience with airlines scheduling, Flight/Maintenance training practices experience, Bachelor’s degree or higher
What You'll Do.
Schedule flight training
Ensure efficient resource utilization
Perform logistics to support training
Collaborate with Flight Training stakeholders
Monitor training schedule changes
Notify stakeholders of changes
Manage rescheduling efforts
Communicate schedule revisions
Participate in forecasting training schedules
Identify and diagnose issues
Provide suggestions for problem resolution
Collaborate with Flight Training
Provide scheduling support
How You'll Work.
Team & Collaboration
Customer Training Operations; Flight Training; CTO stakeholders; APAC campuses
Process & Methodology
Program management
Full Job Description
Customer Training Scheduler **Company:** Boeing Singapore Training and Flight Services Pte. Ltd. Boeing is seeking for a **Customer Training Scheduler** based in **Singapore or Shanghai, China**. The incumbent will work within Training Solutions to handle allocating and scheduling of all Training Solutions global training resources in line with customer requirements as outlined by Customer Training Operations. Focus of the position is to ensure the efficient, optimal and cost-effective utilization of the global Training Solutions network. **Position Responsibilities:** * Schedule flight training for Airline Customers and internal teams, in line with customer requirements with good customer service * Focus on ensuring efficient, optimal and cost-effective utilization of resources. This includes students, classrooms, and training devices as required. * Perform logistics to support delivery of flight and maintenance training for multiple airplane models, including collaborating with Flight Training and CTO stakeholders * Monitor training schedule changes and notify the applicable stakeholders of such changes and their impact. * Manage rescheduling efforts and communicate schedule revisions to appropriate internal and external stakeholders in a timely manner * Participate actively in forecasting optimal training schedules based upon strategic plans. * Identify and determine appropriate diagnosis of issues, assesses risk and provides suggestions to problem resolution * Collaborates with Flight Training to ensure optimal resource allocation * Provide scheduling support to all APAC campuses. * Maintain knowledge of aviation industry development requirements specified by regulatory agencies as well as Customer Training Operations processes and procedures. * Maintain technical and functional skills, including expertise with the scheduling system **Basic Qualifications (Required Skills/Experience):** * Minimum of 1 year of experience in scheduling. * Minimum of 1 year of expe
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