Company

CustomerTrainingScheduler

S$48–65k ~AI est. Singapore, Singapore; Shanghai, China FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Training Scheduler. Skills: Training scheduling, Resource utilization, Customer support. Schedule flight training. Ensure efficient resource utilization”

What You'll Achieve.

Efficient utilization of resources; Optimal utilization of resources; Cost-effective utilization of resources

Industry & Context.

Problems you'll solve

Problem resolution; Risk assessment

Eligibility Requirements

Work shifts may vary, Relocate at own expense

What They're Looking For.

Must Have

1 year of experience in scheduling, 1 year of experience in customer support, Fluency in English

Nice to Have

Experience with training scheduling, Program management experience, Integration of logistics elements, Customer communication experience, Execution of program planning, Flight crew training schedule experience, Flight simulator training scheduling experience, Comparable commercial flight training campus operation experience, Experience with airlines scheduling, Flight/Maintenance training practices experience, Bachelor’s degree or higher

What You'll Do.

Schedule flight training

Ensure efficient resource utilization

Perform logistics to support training

Collaborate with Flight Training stakeholders

Monitor training schedule changes

Notify stakeholders of changes

Manage rescheduling efforts

Communicate schedule revisions

Participate in forecasting training schedules

Identify and diagnose issues

Provide suggestions for problem resolution

Collaborate with Flight Training

Provide scheduling support

How You'll Work.

Team & Collaboration

Customer Training Operations; Flight Training; CTO stakeholders; APAC campuses

Process & Methodology

Program management

Full Job Description

Customer Training Scheduler **Company:** Boeing Singapore Training and Flight Services Pte. Ltd. Boeing is seeking for a **Customer Training Scheduler** based in **Singapore or Shanghai, China**. The incumbent will work within Training Solutions to handle allocating and scheduling of all Training Solutions global training resources in line with customer requirements as outlined by Customer Training Operations. Focus of the position is to ensure the efficient, optimal and cost-effective utilization of the global Training Solutions network. **Position Responsibilities:** * Schedule flight training for Airline Customers and internal teams, in line with customer requirements with good customer service * Focus on ensuring efficient, optimal and cost-effective utilization of resources. This includes students, classrooms, and training devices as required. * Perform logistics to support delivery of flight and maintenance training for multiple airplane models, including collaborating with Flight Training and CTO stakeholders * Monitor training schedule changes and notify the applicable stakeholders of such changes and their impact. * Manage rescheduling efforts and communicate schedule revisions to appropriate internal and external stakeholders in a timely manner * Participate actively in forecasting optimal training schedules based upon strategic plans. * Identify and determine appropriate diagnosis of issues, assesses risk and provides suggestions to problem resolution * Collaborates with Flight Training to ensure optimal resource allocation * Provide scheduling support to all APAC campuses. * Maintain knowledge of aviation industry development requirements specified by regulatory agencies as well as Customer Training Operations processes and procedures. * Maintain technical and functional skills, including expertise with the scheduling system **Basic Qualifications (Required Skills/Experience):** * Minimum of 1 year of experience in scheduling. * Minimum of 1 year of expe

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