SiteMinder
hotel commerce platform
CustomerTechSupport(Spanish/Italian)Maternitycover
“Customer Tech Support (Spanish/Italian) Maternity cover at SiteMinder. Skills: technical support, consultation. Provide technical support for all SiteMinder-labelled products and services to internal and external customers. Develop customer relationships by providing exceptional technical support and consultation, across our phone, chat and other contact channels”
What You'll Achieve.
Ensure all cases are resolved in a timely manner in accordance with company SLAs and personal KPIs
Industry & Context.
analytical skills - you’ll be able to quickly analyse problems, determine the root cause and reach a resolution
What They're Looking For.
Must Have
Fluent Italian and Spanish communication skills, both written and verbal, High level of customer service and IT technical skills
What You'll Do.
Provide technical support for all SiteMinder-labelled products and services to internal and external customers
Develop customer relationships by providing exceptional technical support and consultation
chat and other contact channels
Identify customer support needs and configuration requirements
set customer expectations and resolve their issues
delivering against customer demands and internal KPIs
Act as a technical expert
identifying issues and communicating issues and requirements internally
How You'll Work.
Team & Collaboration
work across internal teams to find solutions
Communication Scope
Fluent Italian and Spanish communication skills, both written and verbal
Applying for this Customer Tech Support (Spanish/Italian) Maternity cover role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
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