FUNDVIEW

SaaS

CustomerSupportSpecialistUtilityBilling(PublicSectorSaaS)

$52–78k ~AI est. Lubbock, Texas, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Support Specialist – Utility Billing (Public Sector SaaS) at FUNDVIEW. Skills: Customer support, Public sector, SaaS ERP. Manage customer relationships. Drive customer retention”

Industry & Context.

SaaS

What They're Looking For.

Must Have

5+ years experience, Bachelor's degree

Nice to Have

Master's degree preferred, Experience with public sector clients preferred, Experience with SaaS products preferred

What You'll Do.

Manage customer relationships

Drive customer retention

Ensure customer satisfaction

Facilitate value realization

Provide customer support

Full Job Description

About Us FUNDVIEW is a modern, cloud-based ERP platform built specifically for local governments with populations under 50,000. Hundreds of cities, towns, and counties rely on FUNDVIEW to replace outdated legacy systems and move beyond spreadsheets or generic accounting tools that were not purpose

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