Boeing Distribution, Inc.

Aerospace

CustomerSupportSpecialist/spécialistedusoutienàlaclientèle

CA$65–85k ~AI est. Mirabel, Quebec, Canada FULL TIME
The Brief

“Customer Support Specialist/spécialiste du soutien à la clientèle at Boeing Distribution, Inc.. Skills: Customer support, Order processing, Problem resolution. Review customer purchase orders. Process customer purchase orders”

Industry & Context.

Aerospace
Problems you'll solve

Problem-solving; Root cause analysis

Eligibility Requirements

Must not pose risk, Eligible to handle data

What They're Looking For.

Must Have

4+ years customer support experience, Proficient in MS Office, Fluent in English & French, Legally able to work in Canada, Eligible to handle US export-controlled data

Nice to Have

Associate Degree in Business, High School Diploma, Excellent communication skills, Work in fast-paced environment, Manage multiple competing priorities, Experience in aerospace hardware sales, Manage high-volume reporting, Data analysis experience, Knowledge of aerospace/aviation industry, Problem-solving skills, Proficiency in numeric reasoning, Mathematical skills

What You'll Do.

Review customer purchase orders

Process customer purchase orders

Maintain customer purchase orders

Interact with warehouse positions

Interact with Quality

Prioritize orders with issues

Perform analysis on orders

Ensure timeliness of shipment

Coordinate critical orders

Liaise with functional stakeholders

Resolve customer claims

Recommend corrective actions

Implement corrective actions

Support Account Receivables

Support cash collection

Support customer leadership

Provide daily reports

How You'll Work.

Team & Collaboration

Internal coordination; Liaison with stakeholders

Communication Scope

Written communication; Verbal communication

Free ATS check

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