Boeing Distribution, Inc.
Aerospace
CustomerSupportSpecialist/spécialistedusoutienàlaclientèle
“Customer Support Specialist/spécialiste du soutien à la clientèle at Boeing Distribution, Inc.. Skills: Customer support, Order processing, Problem resolution. Review customer purchase orders. Process customer purchase orders”
Industry & Context.
Problem-solving; Root cause analysis
Must not pose risk, Eligible to handle data
What They're Looking For.
Must Have
4+ years customer support experience, Proficient in MS Office, Fluent in English & French, Legally able to work in Canada, Eligible to handle US export-controlled data
Nice to Have
Associate Degree in Business, High School Diploma, Excellent communication skills, Work in fast-paced environment, Manage multiple competing priorities, Experience in aerospace hardware sales, Manage high-volume reporting, Data analysis experience, Knowledge of aerospace/aviation industry, Problem-solving skills, Proficiency in numeric reasoning, Mathematical skills
What You'll Do.
Review customer purchase orders
Process customer purchase orders
Maintain customer purchase orders
Interact with warehouse positions
Interact with Quality
Prioritize orders with issues
Perform analysis on orders
Ensure timeliness of shipment
Coordinate critical orders
Liaise with functional stakeholders
Resolve customer claims
Recommend corrective actions
Implement corrective actions
Support Account Receivables
Support cash collection
Support customer leadership
Provide daily reports
How You'll Work.
Team & Collaboration
Internal coordination; Liaison with stakeholders
Communication Scope
Written communication; Verbal communication
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