Uline

Distributor

CustomerSupportSpecialist

$0–0k California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Customer Support Specialist at Uline. Skills: Customer service, Order processing, Problem solving. Process customer orders. Make product recommendations”

Industry & Context.

Distributor
Problems you'll solve

Problem-solving skills

Eligibility Requirements

On-site, Pre-employment hair follicle drug screening

What They're Looking For.

Must Have

High school diploma or equivalent, Excellent problem-solving skills, Excellent listening skills, Excellent communication skills

Nice to Have

Bachelor's degree, Prior customer service experience

What You'll Do.

Process customer orders

Make product recommendations

Handle account inquiries

Answer product questions

Answer pricing questions

Answer shipping questions

Build business relationships

Understand customer needs

Recommend Uline's best solutions

Help customers navigate website

Help customers with online ordering

How You'll Work.

Team & Collaboration

Build relationships in our collaborative in-person setting with regular team events.

Communication Scope

Communication skills

Full Job Description

**Customer Support Specialist** **Pay from $27 to $32 per hour with significant growth and earning potential!** **Includes $2 Shift Differential** **California Branch** **4810 South Hellman Avenue, Ontario, CA 91762** Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. **Full-Time Hours:** 1:30 PM to 10 PM, 4 weekdays and 1 weekend day. **Why Customer Service at Uline?** * **Learn:** In-depth training helps you sharpen communication and problem-solving skills. * **Develop:** Our professional environment offers one-on-one peer mentoring and room to grow in your career. * **Connect:** Build strong relationships in our collaborative in-person setting with regular team events. **Position Responsibilities** * Process customer orders, make product recommendations and handle account inquiries using world-class technology. * Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. * Build business relationships with customers over phone, email and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers navigate Uline's website and online ordering. **Minimum Requirements** * High school diploma or equivalent. Bachelor's degree **preferred.** * Excellent problem-solving, listening and communication skills. * Prior customer service experience is **a plus** , but if you are eager to learn, we will train you! **Benefits** * Complete health insurance coverage and 401(k) with 6% employer match that _starts day one!_ * Multiple bonus programs. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. **Employee Perks** * Best-in-class, clean, modern facilities. * First-class fitness center and nearby walking path. **About Uline** Uline, a family-own

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