Teledyne Technologies Incorporated
enabling technologies for industrial growth markets
CustomerSupportSpecialist
“Customer Support Specialist at Teledyne Technologies Incorporated. Skills: Customer Support, Technical Troubleshooting. Respond to inquiries via phone, web, and email. Assist customers in resolving issues”
What You'll Achieve.
ensure customer satisfaction within departmental KPIs
Industry & Context.
troubleshooting
What They're Looking For.
Must Have
verbal and written communication skills in clear, grammatically correct English, Comfortable using PCs and telephony systems, A customer-first mindset and eagerness to learn, Interest in electronics and a willingness to develop technical troubleshooting skills, Ability to work well in a team and take initiative, Motivation to grow professionally in the maritime industry
What You'll Do.
Respond to inquiries via phone
Assist customers in resolving issues
Provide callbacks and follow-through
Help resolve customer complaints
Contribute to FAQs and support documentation
Use tools like TeamViewer to assist customers
Support the administration of repairs
Work closely with colleagues to share insights
How You'll Work.
Team & Collaboration
Work closely with colleagues to share insights and strengthen team performance.
Communication Scope
verbal and written communication skills in clear, grammatically correct English
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