Republic Services
Environmental Services
CustomerSupportSpecialist
“Customer Support Specialist at Republic Services. Communicate with customers by phone, email or in person. Assist and provide support to internal and external customers”
What You'll Achieve.
ensure customer satisfaction
Industry & Context.
problem-solving ability
What They're Looking For.
Must Have
customer service, ability to actively listen to customers, good communication, detail, operate a variety of office equipment such as scanner, calculator, copier, computer, facsimile
Nice to Have
high level of professionalism, problem-solving ability
What You'll Do.
Communicate with customers by phone
Assist and provide support to internal and external customers
Assist customers with waste characterization and related documentation
Maintain customer profiles and contract filing system
Coordinate completion of profile forms
Research operational concerns
questions and discrepancies
Prepare and transmit reports and waste shipment summaries
Prepare manifests for mailing
reports and other documents
Review billing adjustments
How You'll Work.
Communication Scope
good communication
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