Colliers International EMEA
Real Estate
CustomerSupportSpecialist
“Customer Support Specialist at Colliers International EMEA. Act as the first point of contact for customers. Handle calls regarding complaints, requests for information, and questions about real estate”
Industry & Context.
Solution-oriented approach; Solve every problem quickly and efficiently; Think in possibilities
What They're Looking For.
Must Have
Professional proficiency in Dutch, Excellent command of Dutch and English, both spoken and written
Nice to Have
Experience with Office and ERP systems
What You'll Do.
Act as the first point of contact for customers
Handle calls regarding complaints
requests for information
and questions about real estate
Support the Servicedesk with reporting issues
Maintain contact with maintenance parties and energy suppliers
Ask the right questions to get to the core of the request
Categorize notifications
Proactively communicate progress to the reporter
Provide friendly and efficient service
How You'll Work.
Team & Collaboration
Support the Servicedesk; Maintain contact with maintenance parties and energy suppliers
Communication Scope
Communicative; Enthusiastic; Presentable; Strong communication skills
Applying for this Customer Support Specialist role?
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