Boeing Defence United Kingdom Limited
CustomerSupportServiceSpecialist(Apache)
“Customer Support Service Specialist (Apache) at Boeing Defence United Kingdom Limited. Skills: Airworthiness, Integrity Management, Sustainment engineering. Generate engineering solutions. Address airworthiness issues”
Industry & Context.
Problem solver
UK SC Security Clearance, UK Security Check
What They're Looking For.
Must Have
HNC in Engineering or experience, Eligibility for UK SC Clearance, Extensive aircraft maintenance experience, Knowledge of UK MOD policies, Experience with MAM-P, Experience with MoD RESOLVE, Experience with GOLDesp systems, Analyze engineering product data, Apply engineering principles, Customer focus, Stakeholder engagement, Manage configuration, Maintain document archives
Nice to Have
Significant AH-64 Apache experience, Engineering degree, Professional registration (CEng or IEng), Proficiency in MS Word, Proficiency in MS Excel, Experience collaborating with dispersed teams, Experience with Design Organisations interfaces
What You'll Do.
Generate engineering solutions
Address airworthiness issues
Address maintenance issues
Address sustainment issues
Maintain airworthiness records
Update airworthiness records
Undertake verification reviews
Raise issues to ADS team
Participate in Integrity Management meetings
Participate in ADS review boards
Conduct technical research
Lead analytical investigations
Develop engineering recommendations
Perform associated analysis
Ensure tasked work complies
Coordinate Continuing Airworthiness Management Organisation
Coordinate Engineering Authority
Coordinate Air Systems Coordinating Design Authority
Coordinate technical authors
Coordinate internal BDUK teams
Deliver engineering outcomes
Review technical content
Review manual structure
Review manual readability
Improve technical content
Improve manual structure
Improve manual readability
Provide technical guidance
Support Continuous Improvement
Support Cost Reduction Initiatives
Support employee engagement
Perform over and above tasking
Maintain engineering standards
Improve engineering standards
How You'll Work.
Team & Collaboration
BDUK colleagues; Customer support; Delivery Team Engineering Authorities; MoD; Maintenance organisations; Internal Boeing teams; Dispersed teams; Design Organisations interfaces
Communication Scope
Communicate effectively
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