Boeing Defence United Kingdom Limited

CustomerSupportServiceSpecialist(Apache)

£55–75k ~AI est. Middle Wallop, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Support Service Specialist (Apache) at Boeing Defence United Kingdom Limited. Skills: Airworthiness, Integrity Management, Sustainment engineering. Generate engineering solutions. Address airworthiness issues”

Industry & Context.

Problems you'll solve

Problem solver

Eligibility Requirements

UK SC Security Clearance, UK Security Check

What They're Looking For.

Must Have

HNC in Engineering or experience, Eligibility for UK SC Clearance, Extensive aircraft maintenance experience, Knowledge of UK MOD policies, Experience with MAM-P, Experience with MoD RESOLVE, Experience with GOLDesp systems, Analyze engineering product data, Apply engineering principles, Customer focus, Stakeholder engagement, Manage configuration, Maintain document archives

Nice to Have

Significant AH-64 Apache experience, Engineering degree, Professional registration (CEng or IEng), Proficiency in MS Word, Proficiency in MS Excel, Experience collaborating with dispersed teams, Experience with Design Organisations interfaces

What You'll Do.

Generate engineering solutions

Address airworthiness issues

Address maintenance issues

Address sustainment issues

Maintain airworthiness records

Update airworthiness records

Undertake verification reviews

Raise issues to ADS team

Participate in Integrity Management meetings

Participate in ADS review boards

Conduct technical research

Lead analytical investigations

Develop engineering recommendations

Perform associated analysis

Ensure tasked work complies

Coordinate Continuing Airworthiness Management Organisation

Coordinate Engineering Authority

Coordinate Air Systems Coordinating Design Authority

Coordinate technical authors

Coordinate internal BDUK teams

Deliver engineering outcomes

Review technical content

Review manual structure

Review manual readability

Improve technical content

Improve manual structure

Improve manual readability

Provide technical guidance

Support Continuous Improvement

Support Cost Reduction Initiatives

Support employee engagement

Perform over and above tasking

Maintain engineering standards

Improve engineering standards

How You'll Work.

Team & Collaboration

BDUK colleagues; Customer support; Delivery Team Engineering Authorities; MoD; Maintenance organisations; Internal Boeing teams; Dispersed teams; Design Organisations interfaces

Communication Scope

Communicate effectively

Full Job Description

Customer Support Service Specialist​ (Apache) **Company:** Boeing Defence United Kingdom Limited **Company:** At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Defence United Kingdom (BDUK), a subsidiary of The Boeing Company, provides design and sustainment support services to multiple rotary and fixed wing aircraft including, AH-64E, CH-47, C17, P8-A and E-7. BDUK employs over 2,000 people across the UK at numerous sites, and the company is experiencing solid organic growth. **Job Description:** We are currently looking for an experienced engineer to provide Type Airworthiness and Integrity Management Support for the UK Apache AH-64E as a Customer Support Specialist (6S1V). This role will require the individual to work in a hybrid role supporting BDUK colleagues and the customer at Middle Wallop, Yeovil and Bristol sites. **** **Key responsibilities** * Generate engineering solutions for the Delivery Team (DT) Engineering Authorities (EA) to address airworthiness, maintenance and sustainment issues affecting the UK AH‑64E fleet. * Maintain and update airworthiness records and tasking within RESOLVE and other relevant MoD systems (e.g. GOLDesp where applicable). * Undertake independent pre-release verification reviews of Air-system Document Set (ADS) updates, ensuring correctness to approved changes and raising issues to the ADS team and EA prior to formal release. * When requested, attend and actively participate in Integrity Management meetings and ADS review boards. * Conduct technical research and lead analytical investigations into technical issues; develop interim and final engineering recommendations and perform associated analysis when requested. * Ensure all tasked work submitted for approval complies with relevant MAA, MoD, DT policy, MAM‑P, MAA Re

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