SupportYourApp
Technology
CustomerSupportConsultant
“Customer Support Consultant at SupportYourApp. Skills: Customer Support, Customer Service. Deliver outstanding customer support. Follow internal procedures”
What You'll Achieve.
Achieve challenging goals; Ensure customer satisfaction; Deliver outstanding service
Industry & Context.
Issue resolution
Personal computer (8Gb RAM), Stable internet (50 Mbps download), Stable internet (40 Mbps upload)
What They're Looking For.
Must Have
Excellent German skills (C1), Excellent English skills (C1), 6–12 months customer experience
What You'll Do.
Deliver outstanding customer support
Follow internal procedures
Collaborate with internal teams
Ensure efficient issue resolution
Handle sensitive customer data
Apply customer happiness strategies
Maintain deep understanding of client solutions
Meet client solution requirements
Communicate with developers
Communicate with cross-functional specialists
How You'll Work.
Team & Collaboration
Internal teams; Developers; Cross-functional specialists
Applying for this Customer Support Consultant role?
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