SupportYourApp

Technology

CustomerSupportConsultant

€33–46k ~AI est. Portugal CONTRACT Remote Friendly
The Brief

“Customer Support Consultant at SupportYourApp. Skills: Customer support, Customer success. Deliver outstanding customer support. Handle guest inquiries”

What You'll Achieve.

Achieve challenging goals

Industry & Context.

Technology
Problems you'll solve

Solving problems

What They're Looking For.

Must Have

Excellent English skills, Excellent Italian skills, C1 English spoken, C1 English written, C1 Italian spoken, C1 Italian written, 6-12 years experience, Positive attitude, Proactive attitude, Responsible attitude, Personal computer 8Gb RAM, Stable internet connection 50 Mbps download, Stable internet connection 40 Mbps upload

Nice to Have

Hospitality industry experience, Property management industry experience

What You'll Do.

Deliver outstanding customer support

Handle guest inquiries

Build lasting customer relationships

Keep up with evolving tools

Handle sensitive customer data

Apply customer happiness strategies

Maintain understanding of client solutions

Communicate with developers

Communicate with specialists

How You'll Work.

Team & Collaboration

Cross-functional specialists

Free ATS check

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