SupportYourApp

hospitality

CustomerSupportConsultant

Bangkok, Bangkok, Thailand CONTRACT Remote Friendly
The Brief

“Customer Support Consultant at SupportYourApp. Skills: Customer Support. Deliver outstanding customer support via phone calls, chats, and emails. Build and lasting customer relationships”

What You'll Achieve.

meet KPI

Industry & Context.

hospitality
Problems you'll solve

analytical thinking and research skills

Eligibility Requirements

Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

What They're Looking For.

Must Have

Excellent English skills (C1 for both spoken and written), At least 6 months of experience in a customer support role, analytical thinking and research skills, Positive, proactive and responsible attitude, Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Nice to Have

Experience in hospitality or logistics

What You'll Do.

Deliver outstanding customer support via phone calls

Build and lasting customer relationships

Keep up with evolving tools and technology

Handle sensitive customer data with care and security

Apply the latest and greatest customer happiness practices

Maintain deep understanding of client solutions and meet KPI

Communicate with developers and cross-functional specialists

How You'll Work.

Team & Collaboration

Communicate with developers and cross-functional specialists

Communication Scope

Excellent English skills (C1 for both spoken and written)

Free ATS check

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