Utility Profit
Real Estate
CustomerSupportAssociateUtilityServices
“Customer Support Associate - Utility Services at Utility Profit. Assist renters with placing utility orders. Explain utility options to renters”
Industry & Context.
Weekend availability, Background check
What They're Looking For.
Must Have
4-Months Contract, Fluent in English, Great verbal communication skills, Great written communication skills, Good listener, Pay attention to what renters say, Driven to push for completion, Not afraid to reach out, Proactively update team members, Maintain confidentiality, Experienced in handling sensitive information securely, Comfortable using new technology, Used to having multiple applications open, Highly organized, Able to track multiple moving pieces, Can multi-task, Friendly, Naturally outgoing, Extroverted, Easily interact with renters, Engage potential renters, Understand challenges of rental process, Quick on your feet, Don't get flustered by change, Good at adapting to change, Enjoy working toward goals, Naturally competitive, Enjoy being good at what you do, Excited to be part of new way to rent homes, Want to grow with company
What You'll Do.
Assist renters with placing utility orders
Explain utility options to renters
Communicate with renters by phone
Communicate with renters by text
Communicate with renters by email
Make outgoing calls to follow up with renters
Make outgoing calls to follow up with utility
Assist with other activities to support clients
Assist with other activities to support growing team
How You'll Work.
Communication Scope
Verbal communication; Written communication
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