MSX International
Automotive
CustomerSupportAgent–GermanSpeaker(Temporaryposition)
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“Customer Support Agent – German Speaker (Temporary position) at MSX International. Attend calls from clients. Respond to emails from clients”
What You'll Achieve.
Achieve maximum satisfaction
Industry & Context.
Adaptation period on-site
What They're Looking For.
Must Have
B2 level of English, C2 level of German
Nice to Have
Available full-time, English C2 level, Dutch C2 level, Italian C2 level, Swedish C2 level, French C2 level, Hungarian C2 level
What You'll Do.
Attend calls from clients
Respond to emails from clients
Follow up with customers
Follow up on incidents
Full Job Description
At MSX International , a North American multinational and leading consultancy for the automotive industry , we have over 500 experts in Spain and Portugal dedicated to developing and implementing innovative solutions that enhance our clients' business processes and outcomes. With more than 25 years of industry experience, our multilingual and multicultural Contact Center operates with a proactive and dynamic approach. Our diverse team consistently contributes ideas, makes informed decisions, and collaborates to ensure each client feels unique and fully satisfied with our exceptional service. Do you have strong communication skills, a proactive attitude, and a passion for customer service? We are currently looking for an German Speaking Customer Support Agent to join our team on a temporary basis. Your daily tasks will include: * Attending calls and responding to emails from clients and dealerships. * Following up with customers until their inquiries are fully resolved. * Making reminder calls and following up on incidents to achieve maximum satisfaction. * Updating databases, drafting reports, and creating summaries This is a great opportunity to join an international environment with the possibility of exploring long-term opportunities within the company. ## Qualifications Qualifications We are looking for you if: * You have a B2 level of English and a C2 level of German. * You are preferably available full-time. Additional languages will be highly valued (C2 level): * English * Dutch * Italian * Swedish * French * Hungarian ## Additional Information * Temporary contract * You will be working from our Barcelona office in a 50% hybrid position, within the first 3 months approximately fully on-site for the adaptation period. Our office is located at Carrer de la Constitució, 1, 08014 (Sant Just Desvern). * Salary: €22.000 gross per year. * Join a great team of professionals in an internationally consolidated company. * Gain a global vision of the automotive sector by
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