Expeditors
Logistics And Supply Chain
CustomerSupportAgent/AccountingOperationsSupport
Neural analysis suggests this role is
optimal for entry candidates.
“Customer Support Agent/Accounting Operations Support at Expeditors. Skills: Customer support, Accounting operations, Logistics. Ensure accurate billing. Understand client profile”
What You'll Achieve.
Accurate billing for services; High-quality accounting services
Industry & Context.
Develop solutions
What They're Looking For.
Must Have
Proficient user English, Experienced computer user
Nice to Have
Accounting knowledge, Logistics knowledge
What You'll Do.
Ensure accurate billing
Understand client profile
Understand client needs
Understand client expectations
Maintain business relationship
Improve business relationship
Build strategic customer relationship
Build mutually beneficial relationship
Assist with accounting tasks
Deliver high-quality accounting services
Match information to invoices
Handle dedicated mailboxes
Identify problem invoices
Escalate problem invoices
Resolve invoice issues
File accounting documents
Support Accounting Department
Complete miscellaneous projects
Ensure communication with local branches
How You'll Work.
Team & Collaboration
Partner branches
Communication Scope
English fluency; Written communication; Verbal communication
Full Job Description
We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Office is located within Platinum Business & Convention Centre, Sector 1, full time and on site. Job objectives: To ensure that the billing for services provided by Expeditors to the customer is as accurate as possible and in accordance with internal documents Understand the client’s profile, needs, and expectations Maintain the existing business relationship and continuously strive to improve it Build a strategic and mutually beneficial relationship with the customer Assist the branch accounting manager with routine accounting tasks to ensure the delivery of high-quality accounting services in accordance with departmental requirements. * Match information in proprietary system to invoices * Handles dedicated mailboxes * Update statements * Identify a
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