Revance

skincare

CustomerSupportAccountsReceivableSpecialist

Boca Raton, Florida, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Customer Support Accounts Receivable Specialist at Revance. Skills: Accounts Receivable, invoicing, cash application, customer account management, Excel, ERP systems. supporting the company’s revenue cycle through accurate invoicing, review of credit applications, timely cash application, and proactive customer account management. ensures the integrity of accounts receivable records while delivering excellent service to both internal and external customers”

What You'll Achieve.

reduce risk of bad debt losses

Industry & Context.

skincare
Problems you'll solve

research and resolve discrepancies; Investigate account discrepancies; analyzing information

What They're Looking For.

Must Have

3+ years’ directly related experience, Bachelor's degree

Nice to Have

Bachelor's degree in accounting (or equivalent), 3+ years of experience in accounts receivable, or a customer-focused industry, Experience with ERP systems (e. g. , Aptean Ross) and Excel skills (pivot tables, VLOOKUP/XLOOKUP, basic formulas), Prior experience in accounts receivable or revenue cycle operations, Experience reconciling customer portals and managing deductions, Experience scanning, organizing, and maintaining electronic documentation, customer service orientation with experience interacting with external customers, Positive attitude, work ethic, and a team player, Excellent organizational skills with high attention to detail, Unquestionable integrity and personal ethics, Ability to adapt and prioritize competing projects, Ability to communicate with impact both verbal and written, Team-oriented mindset with a willingness to learn, Prioritize assignments, deal with interruptions, and meet deadlines in a fast paced and growth-oriented environment, Life sciences / Biotechnology and/or manufacturing industry experience

What You'll Do.

supporting the company’s revenue cycle through accurate invoicing

review of credit applications

timely cash application

and proactive customer account management

ensures the integrity of accounts receivable records while delivering excellent service to both internal and external customers

research and resolve discrepancies

Investigate account discrepancies by obtaining and analyzing information from sales

Coordinate with customers to ensure complete and timely payment

Analyze the receivables aging balance and respond with immediate follow up to reduce risk of bad debt losses

Maintain thorough and accurate electronic files and documentation in accordance with company policies and accepted accounting practices

Support special projects and perform other AR-related duties as assigned

How You'll Work.

Team & Collaboration

work effectively both independently and as part of a collaborative team; Team-oriented mindset

Communication Scope

Ability to communicate with impact both verbal and written

Process & Methodology

Support special projects, Prioritize assignments, deal with interruptions, meet deadlines

Full Job Description

Job Summary: The Customer Support Accounts Receivable (AR) Specialist is responsible for supporting the company’s revenue cycle through accurate invoicing, review of credit applications, timely cash application, and proactive customer account management. This role ensures the integrity of accounts receivable records while delivering excellent service to both internal and external customers. The ideal candidate is proficient in Excel and experienced working within an ERP system. They are adaptable, able to prioritize competing tasks, and work effectively both independently and as part of a collaborative team. Reporting to: Sr. Manager, Credit research and resolve discrepancies. Investigate account discrepancies by obtaining and analyzing information from sales, trade promotions, returns, customer service, and customers. Coordinate with customers to ensure complete and timely payment. Analyze the receivables aging balance and respond with immediate follow up to reduce risk of bad debt losses. Maintain thorough and accurate electronic files and documentation in accordance with company policies and accepted accounting practices. Support special projects and perform other AR-related duties as assigned. Basic Qualifications: Bachelor’s degree & 3+ years’ directly related experience. Preferred Qualifications: Bachelor’s degree in accounting (or equivalent). 3+ years of experience in accounts receivable, or a customer-focused industry. Experience with ERP systems (e.g., Aptean Ross) and Excel skills (pivot tables, VLOOKUP/XLOOKUP, basic formulas). Prior experience in accounts receivable or revenue cycle operations. Experience reconciling customer portals and managing deductions. Experience scanning, organizing, and maintaining electronic documentation. Strong customer service orientation with experience interacting with external customers. Positive attitude, strong work ethic, and a team player. Excellent organizational skills with high attention to detail. Unquestionable i

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