Revance
skincare
CustomerSupportAccountsReceivableSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“Customer Support Accounts Receivable Specialist at Revance. Skills: Accounts Receivable, invoicing, cash application, customer account management, Excel, ERP systems. supporting the company’s revenue cycle through accurate invoicing, review of credit applications, timely cash application, and proactive customer account management. ensures the integrity of accounts receivable records while delivering excellent service to both internal and external customers”
What You'll Achieve.
reduce risk of bad debt losses
Industry & Context.
research and resolve discrepancies; Investigate account discrepancies; analyzing information
What They're Looking For.
Must Have
3+ years’ directly related experience, Bachelor's degree
Nice to Have
Bachelor's degree in accounting (or equivalent), 3+ years of experience in accounts receivable, or a customer-focused industry, Experience with ERP systems (e. g. , Aptean Ross) and Excel skills (pivot tables, VLOOKUP/XLOOKUP, basic formulas), Prior experience in accounts receivable or revenue cycle operations, Experience reconciling customer portals and managing deductions, Experience scanning, organizing, and maintaining electronic documentation, customer service orientation with experience interacting with external customers, Positive attitude, work ethic, and a team player, Excellent organizational skills with high attention to detail, Unquestionable integrity and personal ethics, Ability to adapt and prioritize competing projects, Ability to communicate with impact both verbal and written, Team-oriented mindset with a willingness to learn, Prioritize assignments, deal with interruptions, and meet deadlines in a fast paced and growth-oriented environment, Life sciences / Biotechnology and/or manufacturing industry experience
What You'll Do.
supporting the company’s revenue cycle through accurate invoicing
review of credit applications
timely cash application
and proactive customer account management
ensures the integrity of accounts receivable records while delivering excellent service to both internal and external customers
research and resolve discrepancies
Investigate account discrepancies by obtaining and analyzing information from sales
Coordinate with customers to ensure complete and timely payment
Analyze the receivables aging balance and respond with immediate follow up to reduce risk of bad debt losses
Maintain thorough and accurate electronic files and documentation in accordance with company policies and accepted accounting practices
Support special projects and perform other AR-related duties as assigned
How You'll Work.
Team & Collaboration
work effectively both independently and as part of a collaborative team; Team-oriented mindset
Communication Scope
Ability to communicate with impact both verbal and written
Process & Methodology
Support special projects, Prioritize assignments, deal with interruptions, meet deadlines
Full Job Description
Job Summary: The Customer Support Accounts Receivable (AR) Specialist is responsible for supporting the company’s revenue cycle through accurate invoicing, review of credit applications, timely cash application, and proactive customer account management. This role ensures the integrity of accounts receivable records while delivering excellent service to both internal and external customers. The ideal candidate is proficient in Excel and experienced working within an ERP system. They are adaptable, able to prioritize competing tasks, and work effectively both independently and as part of a collaborative team. Reporting to: Sr. Manager, Credit research and resolve discrepancies. Investigate account discrepancies by obtaining and analyzing information from sales, trade promotions, returns, customer service, and customers. Coordinate with customers to ensure complete and timely payment. Analyze the receivables aging balance and respond with immediate follow up to reduce risk of bad debt losses. Maintain thorough and accurate electronic files and documentation in accordance with company policies and accepted accounting practices. Support special projects and perform other AR-related duties as assigned. Basic Qualifications: Bachelor’s degree & 3+ years’ directly related experience. Preferred Qualifications: Bachelor’s degree in accounting (or equivalent). 3+ years of experience in accounts receivable, or a customer-focused industry. Experience with ERP systems (e.g., Aptean Ross) and Excel skills (pivot tables, VLOOKUP/XLOOKUP, basic formulas). Prior experience in accounts receivable or revenue cycle operations. Experience reconciling customer portals and managing deductions. Experience scanning, organizing, and maintaining electronic documentation. Strong customer service orientation with experience interacting with external customers. Positive attitude, strong work ethic, and a team player. Excellent organizational skills with high attention to detail. Unquestionable i
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